Operations Leadership Trainee – Service & Repair

TK Elevator GmbH; College Park (MD); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Vacation and holidays

Job summary

TK Elevator GmbH is launching an Operations Management Training Program in the United States. The 6‑month paid leadership program combines hands-on service experience, technical training, and management exposure to prepare you for a Superintendent role in the Service and Repair teams.

Two rotations include a start in Atlanta for training and a subsequent Associate Superintendent assignment in a defined geographic area.

Qualifications

• Associates Degree or trade school diploma with 1 year of field service experience; OR 2+ years of field service experience; OR military service; OR 1+ year of TKE experience.
• Strong organizational, problem solving, and communication skills.
• Ability to master excellent customer service, negotiation, project management, and conflict resolution.
• Ability to lift up to 50 pounds.
• Ability to understand mechanical, physical, and spatial principles.

Responsibilities

• Oversee and support our technicians, partner with clients to provide excellent customer service, and work directly with Account Managers.
• Lead service and repair operations in a defined geographic area in an efficient and cost effective manner.
• Sample activities: visit job sites, conduct quality audits, support technicians, and facilitate safety trainings.

Skills

Organizational skills

Problem solving

Communication skills

Customer service

Negotiation

Project management

Conflict resolution

Lifting up to 50 pounds

Education

Associates Degree or trade school diploma

1 year field service experience

2+ years field service experience

Military service

1+ year TKE experience

Job description

TK Elevator GmbH is launching an Operations Management Training Program in the United States. The 6‑month paid leadership program combines hands-on service experience, technical training, and management exposure to prepare you for a Superintendent role in the Service and Repair teams.

Two rotations include a start in Atlanta for training and a subsequent Associate Superintendent assignment in a defined geographic area.