Operations Leadership Trainee — Service & Repair

TK Elevator GmbH; New York (NY); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

FSA/HSA options

Company-paid disability and life保险

401(k) with company match

Tuition reimbursement

Employee Assistance Program

Job summary

TK Elevator launches an Operations Management Training Program designed to fast‑track high‑potential professionals into leadership roles within Service and Repair Operations. You'll begin with two months of training in Atlanta, then four months as an Associate Superintendent in the field, supporting technicians and collaborating with Account Managers.

The program culminates in a Superintendent role, with a safety‑sensitive environment. Class Start Date: February 2027.

Qualifications

• Associates Degree or trade school diploma with 1 year of field service experience; OR 2+ years of field service experience; OR military service; OR 1+ year of TKE experience.
• Strong organizational, problem solving, and communication skills.
• Ability to master excellent customer service, negotiation, project management, and conflict resolution.

Responsibilities

• Oversee and support technicians, partner with clients to provide excellent customer service, and work directly with Account Managers.
• Lead service and repair operations in a defined geographic area in an efficient and cost effective manner.
• Sample activities: visit job sites, conduct quality audits, support technicians, and facilitate safety trainings.

Education

Associates Degree or trade school diploma with 1 year of field service experience; OR 2+ years of field service experience; OR military service; OR 1+ year of TKE experience.

Strong organizational, problem solving, and communication skills.

Ability to lift up to 50 pounds.

Ability to understand mechanical, physical, and spatial principles.

Tools

HR systems overview

Job description

TK Elevator launches an Operations Management Training Program designed to fast‑track high‑potential professionals into leadership roles within Service and Repair Operations. You'll begin with two months of training in Atlanta, then four months as an Associate Superintendent in the field, supporting technicians and collaborating with Account Managers.

The program culminates in a Superintendent role, with a safety‑sensitive environment. Class Start Date: February 2027.