Operations Leadership Trainee

TK Elevator GmbH; Livonia (MI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Health savings account (HSA)

401(k) Retirement Savings Plan with 5%

Job summary

TK Elevator’s Operations Management Training Program seeks ambitious professionals to develop into future leaders in our service and repair operations. Over six months, you gain hands-on experience, technical training, and exposure to management while rotating between headquarters in Atlanta and branch offices.

The program culminates as a Superintendent in Service and Repair, with opportunities to lead technicians, coordinate client relationships, and drive safe, efficient operations.

Qualifications

• Associates Degree or trade school diploma with 1 year of field service experience; OR 2+ years of field service experience; OR military service; OR 1+ year of TKE experience.
• Strong organizational, problem solving, and communication skills.
• Ability to lift up to 50 pounds.
• Ability to understand mechanical, physical, and spatial principles.

Responsibilities

• Lead service and repair operations in a defined geographic area in an efficient and cost effective manner.
• Visit job sites, conduct quality audits and support technicians.
• Support technicians, review call backs, support customers, observe quality audits, partner with Account Managers, analyze data, and provide feedback to management.
• Oversee and support technicians, partner with clients to provide excellent customer service, and work directly with Account Managers.

Skills

Organizational skills

Problem solving

Communication skills

Customer service

Negotiation

Project management

Conflict resolution

Physical stamina

Education

Associates Degree or trade school

2+ years field service experience

Military service

1+ year of TKE experience

Job description

TK Elevator’s Operations Management Training Program seeks ambitious professionals to develop into future leaders in our service and repair operations. Over six months, you gain hands-on experience, technical training, and exposure to management while rotating between headquarters in Atlanta and branch offices.

The program culminates as a Superintendent in Service and Repair, with opportunities to lead technicians, coordinate client relationships, and drive safe, efficient operations.