Operations Leader — Trucking & Dispatch Excellence

Asphalt Specialists, Inc; Michigan; On-site; USD 110,000 - 170,000; Full time

Job summary

Asphalt Specialists, Inc is seeking an experienced Operations leader to head our dispatch, driver, and billing teams in Michigan. You will drive day-to-day execution, implement scalable processes, and align field operations with safety and regulatory requirements.

Responsibilities include leading dispatch, managing drivers, ensuring DOT/FMCSA compliance, coordinating fleet maintenance, and delivering accurate performance metrics and CRM governance across TKMS, Lou’s, and sister operations.

Qualifications

• Move organization from reactive management to proactive operational control.
• Establish consistent execution standards across field functions.
• Drive accountability at every level of dispatch, fleet, labor, and safety operations.
• Coordinate CRM platform administration and reporting.

Responsibilities

• 1. Dispatch & Daily Execution Leadership: Own daily and weekly dispatch operations, including scheduling, load coverage, and truck utilization.
• 2. Driver & Labor Management: Own driver performance management, coaching, discipline, and accountability standards.
• 3. Union Operations (Operational Compliance Only): Oversee day-to-day adherence to collective bargaining agreement requirements; not involved in negotiations.
• 4. Safety & Regulatory Compliance: Own DOT/FMCSA compliance, inspections, audits, and corrective action processes.
• 5. Fleet Maintenance Coordination: Own preventive maintenance scheduling and execution coordination.
• 6. Job-Site & Material Logistics: Oversee job-site sequencing and material movement; resolve site-level issues.
• 7. Reporting, KPIs & Operational Visibility: Own daily/weekly/monthly reporting and KPI tracking.
• 8. Process Improvement & Cross-Functional Leadership: Standardize best practices across TKMS, Lou’s, and sister operations.
• 9. CRM Operational Management: Own CRM administration, workflows, reporting, and data integrity.

Skills

Dispatch leadership

Operations management

Cross-functional leadership

Process improvement

Safety compliance

Job description

Asphalt Specialists, Inc is seeking an experienced Operations leader to head our dispatch, driver, and billing teams in Michigan. You will drive day-to-day execution, implement scalable processes, and align field operations with safety and regulatory requirements.

Responsibilities include leading dispatch, managing drivers, ensuring DOT/FMCSA compliance, coordinating fleet maintenance, and delivering accurate performance metrics and CRM governance across TKMS, Lou’s, and sister operations.