Operations Leader — Scale, Quality & Automation

Mcgrath Rent Corp; Dallas (TX); On-site; USD 133,000 - 183,000; Full time

Job summary

TRS-RenTelco in Dallas, TX is seeking a Director of Operations to lead people, systems, and day-to-day execution across lab operations, quality, logistics, customer support, and inventory management.

You will build high-performing teams, drive operational excellence, and partner with cross-functional colleagues to ensure ISO quality standards while delivering strong financial performance.

Qualifications

• 10+ years operations leadership experience in technical, industrial, or equipment-based business.
• Strong background in quality systems (ISO 9001, ISO/IEC 17025 preferred).
• Experience managing labs, repair operations, or technical service environments.
• Experience leading an organization of 50+ employees including multiple layers of leadership.
• Proven ability to scale operations and drive measurable performance improvement.
• Strong financial and operational analytics capability.

Responsibilities

• Lead a team of 6+ direct reports and an organization of approximately 80+ employees across lab operations, customer support, logistics, inventory management, and technical service functions.
• Own daily operations across facilities, calibration labs, repair, customer support, shipping/receiving, and the management of a $600M inventory.
• Drive cycle time reduction, throughput improvement, and asset utilization.
• Ensure alignment between operations, sales, and product management to support revenue growth.
• Maintain and improve the Quality Management System aligned to ISO 9001 and ISO/IEC 17025 standards.
• Identify and implement data-driven process improvements across lab, logistics, and order fulfillment.

Skills

Operations leadership

Quality systems

Analytics

Team leadership

Cross-functional collaboration

Job description

TRS-RenTelco in Dallas, TX is seeking a Director of Operations to lead people, systems, and day-to-day execution across lab operations, quality, logistics, customer support, and inventory management.

You will build high-performing teams, drive operational excellence, and partner with cross-functional colleagues to ensure ISO quality standards while delivering strong financial performance.