Operations Leader: Scale Delivery & AI Automation

AutomateNexus LLC; Seattle (WA); Remote; USD 180,000 - 280,000; Full time

Job summary

AutomateNexus LLC is seeking a Chief Operating Officer to own end-to-end service delivery, scale our operations, and implement scalable processes. You will lead client delivery, training, and ongoing support while shaping internal systems and governance.

This remote, full-time role collaborates with the CEO to translate vision into execution and build a high-growth organization. You will design and optimize workflows, manage vendor relations, and establish KPIs to drive ROI.

Qualifications

• Experience leading operations in high-growth environments.
• Proven ability to scale professional services and governance.
• Strong PM skills with cross-functional team leadership.
• Comfort with automation platforms and AI-enabled workflows.

Responsibilities

• Oversee end-to-end service delivery from discovery to ongoing support.
• Build scalable internal processes, SOPs and dashboards.
• Lead and develop teams across delivery, success, and ops.
• Collaborate on pricing, packaging, and new offerings.
• Identify inefficiencies and drive automation initiatives.

Skills

Ops leadership

Business scaling

Project management

Team leadership

Data-driven

Dashboards & metrics

Communication

Ambiguity tolerance

Startup environment

Automation platforms

Tools

Zapier

Make

n8n

Job description

AutomateNexus LLC is seeking a Chief Operating Officer to own end-to-end service delivery, scale our operations, and implement scalable processes. You will lead client delivery, training, and ongoing support while shaping internal systems and governance.

This remote, full-time role collaborates with the CEO to translate vision into execution and build a high-growth organization. You will design and optimize workflows, manage vendor relations, and establish KPIs to drive ROI.