Operations Leader: People Development & Execution

Moscow Chamber of Commerce; Moscow (ID); On-site; USD 40,000 - 60,000; Full time

Job summary

Chick-fil-A Moscow is seeking an Operations Lead who is passionate about developing teams, managing daily operations, and ensuring the highest standards in guest experience and food safety. In this hands-on role, you will lead a team of 50+ employees, drive accountability in performance management, and cultivate a thriving workplace culture. Ideal candidates will have proven management experience and the ability to thrive in a fast-paced environment, with open availability including evenings and weekends. ServSafe Certification is preferred.

Qualifications

• Proven management experience required.
• Experience leading large teams (30-50+ employees strongly preferred).
• Strong background in coaching, performance management, and team development.
• Ability to lead in a high-expectation, fast-paced environment.
• Open availability, including evenings and weekends.
• ServSafe Certification (or willingness to obtain).

Responsibilities

• Lead, coach, and develop a team of 50+ employees.
• Oversee daily operations in both Front and Back of House.
• Ensure strong execution in food safety, quality, and guest experience.
• Identify operational gaps and implement quick solutions.
• Build a high-performance, team-first culture.

Skills

Management experience

Team leadership

Coaching

Performance management

Operational execution

Food safety

Communication

Job description

Chick-fil-A Moscow is seeking an Operations Lead who is passionate about developing teams, managing daily operations, and ensuring the highest standards in guest experience and food safety. In this hands-on role, you will lead a team of 50+ employees, drive accountability in performance management, and cultivate a thriving workplace culture. Ideal candidates will have proven management experience and the ability to thrive in a fast-paced environment, with open availability including evenings and weekends. ServSafe Certification is preferred.