People-First Operations Leader — Flexible Hours & Growth

Chick-fil-A; Peters Township (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible schedules

Closed Sundays

Job summary

Chick-fil-A Washington (PA) is hiring an Operations Leader to guide a passionate team in delivering outstanding guest experiences in a fast-paced dining environment. You will lead shift operations, coach team members, manage costs, and drive sales through hospitality and operational excellence.

This full-time role offers flexible scheduling opportunities within a supportive, values-driven culture that emphasizes growth, care, and community involvement.

Qualifications

• Demonstrated leadership and people development.
• Able to work mid-shifts, evenings, and 3-4 Saturdays per month.
• Capable of lifting 50 lbs regularly.
• Excellent customer service and hospitality mindset.

Responsibilities

• Lead an energetic customer service team to create loyal guests.
• Set high performance expectations and cast clear vision.
• Coach and develop team members with feedback.
• Oversee daily restaurant operations including shift leadership and finances.
• Drive sales growth through operational excellence.
• Participate in leadership meetings to drive continuous improvement.

Skills

Leadership

Customer service

Team development

Operations management

Shift supervision

Job description

Chick-fil-A Washington (PA) is hiring an Operations Leader to guide a passionate team in delivering outstanding guest experiences in a fast-paced dining environment. You will lead shift operations, coach team members, manage costs, and drive sales through hospitality and operational excellence.

This full-time role offers flexible scheduling opportunities within a supportive, values-driven culture that emphasizes growth, care, and community involvement.