Operations Leader: Multi-Client Services & Growth

Aramark; Claiborne (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

Aramark in Louisiana seeks a General Manager to plan, manage, and guide multiple contracted services for a client typically generating $2-15M+ in revenue. You will lead a team to deliver excellent service across food, facilities, custodial, retail, lodging, and transportation, leveraging knowledge of the client's business and a focus on safety and financial performance.

This role requires strong relationship building with clients, the ability to manage budgets, ensure regulatory compliance, and

Qualifications

• Bachelor's degree level education highly preferred in Food Service, Hospitality, Facilities, or Business Management.
• Ability to focus on client and customer services, entrepreneurship and growing a strong business.
• Savvy interpersonal skills to communicate with clients, senior management, and support staff.
• Comfortable reading and implementing contractual requirements to address issues.
• Experience in service industry, contract services, or hospitality.
• Proven ability to lead through other managers.
• Experience creating and managing a department budget and financial controls.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Leadership

Budget management

Client relationships

Contract knowledge

Communication

Regulatory compliance

Team management

Education

Bachelor's degree

Job description

Aramark in Louisiana seeks a General Manager to plan, manage, and guide multiple contracted services for a client typically generating $2-15M+ in revenue. You will lead a team to deliver excellent service across food, facilities, custodial, retail, lodging, and transportation, leveraging knowledge of the client's business and a focus on safety and financial performance.

This role requires strong relationship building with clients, the ability to manage budgets, ensure regulatory compliance, and