Client-Centric Operations Leader - Multi-Service GM

Aramark; San Antonio (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

Aramark is seeking a General Manager to lead multiple contracted services for a client, typically generating $2-15M+ in revenue. Responsibilities include planning, managing, and guiding operations, with a focus on safety, financial performance, and client satisfaction.

The role requires building and leading a management team, maintaining strong client relationships, and ensuring compliance with applicable regulations and Aramark standards.

Qualifications

• Bachelor's degree in a relevant field preferred.
• Experience leading through other managers.
• Experience creating and managing a department budget and financial controls.
• Experience crafting service/product strategies and implementing operational programs.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Leadership

Budget management

Client relationships

Contract services

Operations management

Safety compliance

Education

Bachelor's degree in Food Service / Hospitality / Facilities or Business Management

Job description

Aramark is seeking a General Manager to lead multiple contracted services for a client, typically generating $2-15M+ in revenue. Responsibilities include planning, managing, and guiding operations, with a focus on safety, financial performance, and client satisfaction.

The role requires building and leading a management team, maintaining strong client relationships, and ensuring compliance with applicable regulations and Aramark standards.