Operations Leader: Inventory, Fulfillment & Analytics

Scarlett Chase Inc.; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Scarlett Chase Inc. is seeking an Operations Manager to own the day-to-day operations, focusing on inventory, logistics, data analytics and fulfillment. You will partner closely with the CEO to refine SOPs, train vendors and ensure seamless, scalable operations across the business.

This role emphasizes technology integration, KPI tracking, and proactive coordination with suppliers, warehouses, and marketing to drive efficiency and customer satisfaction in a growing DTC fashion environment.

Qualifications

• 3+ years of relevant work experience.
• Strong, demonstrated analytical skills.
• Interest in luxury fashion and performance/technical wear.
• Experience in inventory management, logistics, DTC retailing and/or apparel.
• Experience with Shopify and a 3PL/inventory platform such as Extensiv.
• Experience with Gorgias, Loop Returns, AWIN, Slack, Trello; ability to ramp quickly with new tools.
• Highly organized and tech-savvy; capable of managing multiple projects and vendors.

Responsibilities

• Oversee inventory levels and proactive replenishment planning across product, packaging, and fulfillment.
• Own the fulfillment process: review open orders, manage fulfillment priorities and warehouse activities.
• Coordinate inbound inventory with the warehouse, including shipment timing and receiving priorities.
• Maintain inventory records, Item Master data, and receiving documentation in Extensiv; manage showroom inventory and showroom orders.
• Manage Shopify and website product/content updates as directed by the CEO and/or web vendor.

Skills

Analytical skills

3+ years experience

Interest in luxury fashion

Tools

Shopify

Extensiv

Gorgias

Loop Returns

AWIN

Slack

Trello

Job description

Scarlett Chase Inc. is seeking an Operations Manager to own the day-to-day operations, focusing on inventory, logistics, data analytics and fulfillment. You will partner closely with the CEO to refine SOPs, train vendors and ensure seamless, scalable operations across the business.

This role emphasizes technology integration, KPI tracking, and proactive coordination with suppliers, warehouses, and marketing to drive efficiency and customer satisfaction in a growing DTC fashion environment.