Operations Leader – Integrated Systems & Delivery

Kidwell; Lincoln (NE); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Paid vacation

Holidays

Sick leave

Flexible scheduling

Maternity/paternity leave

401k with company match

Career development potential

Certifications & trainings covered

Job summary

Kidwell is seeking an Operations Manager to lead the Integrated Systems division in Lincoln, NE. This role scales operations by aligning people, processes, and resources to deliver strong execution and exceptional customer experience.

You will oversee project delivery, service operations, workforce planning, and process improvement while collaborating with Sales, Engineering, Project Management, Service, and Field Operations to drive profitable growth and operational excellence.

Qualifications

• 5+ years of leadership experience in operations, project delivery, service management, or a related field.
• Experience managing cross-functional teams, operational performance, and customer relationships.
• Demonstrated success driving process improvement and operational results.

Responsibilities

• Assist in developing and executing departmental goals, objectives, and KPIs.
• Oversee daily operations to ensure projects/services are delivered safely and efficiently.
• Monitor performance and implement improvements for scalability and growth.
• Prepare and communicate operational performance metrics and reports.
• Provide leadership, coaching, and accountability to teams.
• Support recruiting, onboarding, training, and retention initiatives.

Skills

Leadership

Strategic Thinking

Financial Acumen

Communication

Collaboration

Process Improvement

Customer Focus

Problem Solving

Organization

Accountability

Education

Bachelor's degree

Job description

Kidwell is seeking an Operations Manager to lead the Integrated Systems division in Lincoln, NE. This role scales operations by aligning people, processes, and resources to deliver strong execution and exceptional customer experience.

You will oversee project delivery, service operations, workforce planning, and process improvement while collaborating with Sales, Engineering, Project Management, Service, and Field Operations to drive profitable growth and operational excellence.