Operations Leader - Field Services, Installations & Warehouse

Wasserstrom Company; Columbus (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

The Wasserstrom Company in Columbus, OH is seeking an Operations Manager for Analytical Field Services and Warehouse leadership. You will oversee installation of equipment, manage a field team, and ensure customer satisfaction while maintaining profitability.

This role balances hands-on supervision of the installation department, parcel fleet, and warehouse operations with data-driven improvements. A 2-year degree and several years in warehousing leadership are preferred; strong computer skills

Qualifications

• 2 year / Associate Degree.
• 5 years in a warehouse leadership role.
• 1 year relevant installation experience - desired.
• 2 years of supervisory experience.

Responsibilities

• Manage installation of equipment to specifications for Wasserstrom and customers.
• Act as Company representative with customers to drive satisfaction and reflect a positive attitude.
• Manage field modifications to customer and company standards.
• Proactively correct repairs and propose new ways to reduce discrepancies.
• Develop trust with coworkers, management, sales, and customers to foster a positive environment.
• Perform data analysis on financials to identify continuous improvement opportunities.

Skills

People management

Data analysis

Communication

Problem solving

Organization

Education

Associate degree

Tools

MS Office Suite

Excel

Outlook

Job description

The Wasserstrom Company in Columbus, OH is seeking an Operations Manager for Analytical Field Services and Warehouse leadership. You will oversee installation of equipment, manage a field team, and ensure customer satisfaction while maintaining profitability.

This role balances hands-on supervision of the installation department, parcel fleet, and warehouse operations with data-driven improvements. A 2-year degree and several years in warehousing leadership are preferred; strong computer skills