Operations Manager - Analytical Field Services and Warehouse Leader - Columbus, Ohio

Wasserstrom Company; Columbus (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

The Wasserstrom Company in Columbus, OH is seeking an Operations Manager for Analytical Field Services and Warehouse leadership. You will oversee installation of equipment, manage a field team, and ensure customer satisfaction while maintaining profitability.

This role balances hands-on supervision of the installation department, parcel fleet, and warehouse operations with data-driven improvements. A 2-year degree and several years in warehousing leadership are preferred; strong computer skills

Qualifications

• 2 year / Associate Degree.
• 5 years in a warehouse leadership role.
• 1 year relevant installation experience - desired.
• 2 years of supervisory experience.

Responsibilities

• Manage installation of equipment to specifications for Wasserstrom and customers.
• Act as Company representative with customers to drive satisfaction and reflect a positive attitude.
• Manage field modifications to customer and company standards.
• Proactively correct repairs and propose new ways to reduce discrepancies.
• Develop trust with coworkers, management, sales, and customers to foster a positive environment.
• Perform data analysis on financials to identify continuous improvement opportunities.

Skills

People management

Data analysis

Communication

Problem solving

Organization

Education

Associate degree

Tools

MS Office Suite

Excel

Outlook

Job description

Operations Manager - Analytical Field Services and Warehouse Leader - Columbus, Ohio

• Full-time

Locations

Showing 1 location

Columbus, OH 43224, USA

Description

The Wasserstrom Company is the leading Food Service Distributor in the nation. Established in 1902, we are a family owned company with our headquarters in Columbus, Ohio. We currently have an open opportunity as an OperationsManager. This position is responsible for providing quality installation service for customers that promotes satisfaction by exceeding their expectation while maintaining profitability for the Company. Creates new ways of doing business, managing labor, controlling expenses and managing our customer’s needs. Responsible for our parcel truck fleet, and a warehouse. May perform other tasks as needed.

Essential Duties and Responsibilities:

Process Management

• Managesinstallation of equipment to the Wasserstrom Companiesandcustomersspecifications.
• Act asCompany representative wheninteractingwith our customers, always reflecting a positive attitude anddrivento achieve customer satisfaction.
• Manage modifications in the field to the standards of our customers as well as the Company.
• Ispro-activein correcting repairs needed in the field and helpingtocreate new ways of doing jobs to alleviate continued discrepancies.
• Develop andmaintaina level of trust and respect with co-workers, management, salesassociatesand our customersthatfostersa positive environment.
• Performs data analysis on financials toidentifycontinuous improvement opportunities and new revenue streams

Hands-On People Management

• Supervise associates within the Installation Department
• Supervise our parcel truck fleet within Columbus metro area
• Supervise associates in our equipment warehouse
• Plans,assignsand directs work of the team,assigningtasksas necessaryandexplainsproperprocedures
• Manage budget,laborand warehouse costs
• Provide training and performance feedback
• Conduct associate check-ins; responsible for achievement of goals andobjectives
• Ensurescompliance with company policies and procedures
• Conduct other supervisory tasks as needed

Education and Experience

• 2 year / Associate Degree
• 5 years in a warehouse leadership role
• 1 years relevant installation experience - desired
• 2 years of supervisory experience

Other Skills and Abilities:

• Proficient computer skills; ability to useMS Office Suite, including Outlook
• Technical ability to learn and use a variety of software programs
• Ability to analyze data and formulate recommendations based on the analysis
• Communicates well with others; speaks and writes clearly;asks for and offers help when needed
• Proactively seeks out continuous improvement opportunities
• Interpersonal; resolves questions and concerns in a professional manner;maintainsconfidentiality
• Detail oriented; meets quality standards anddemonstratesaccuracy and thoroughness
• Organized;completes workin a timely manner;able to prioritize and meet deadlines
• Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work
• Capable of working independently and as a member of a team; contributes to building a positive team spirit
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability towritereports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and thegeneral public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructionsfurnishedin written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should haveintermediateknowledge of Microsoft Word,Exceland Outlook.

We offer a competitive salary and outstanding benefits package including major medical, dental and immediate accrual of paid time off. Monday - Friday work schedule and required Saturdays when needed.

EOE AA M/F/Vet/DisabilityWe are an Equal Opportunity Employer and will give consideration to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.