Operations Leader: Fast-Paced Service & Growth

Apex Operations Management LLC; Independence (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

McBee’s Coffee N Carwash in Independence, Missouri, is seeking a General Manager to plan and oversee daily operations at our Little Blue Parkway location, ensuring goals are met and exceptional customer experiences are delivered.

The ideal candidate will bring strong managerial skills, experience in production/operations, and the ability to analyze financial data, manage schedules, and coordinate with HR, finance, and sales to drive performance and safety.

Qualifications

• Bachelor’s degree in business management or related field preferred.
• Three years of related experience preferred.
• Food Handler Manager Certification required or to be obtained within 30 days of hire.

Responsibilities

• Recruit, hire, and train new employees.
• Organize and oversee schedules and work of staff.
• Plan and organize daily operations in a fast-paced environment.
• Measure productivity via performance and financial data.
• Coach and develop staff to provide excellent customer experiences.
• Address customer needs and resolve issues to build long-term relationships.
• Coordinate with HR, finance, and logistics to ensure operations success.
• Determine labor needs to meet financial goals.
• Prepare budget for operations unit.
• Collaborate with marketing and sales on pricing and promotions.
• Ensure safety compliance and protocols are followed.
• Availability to work every day of the week; open seven days a week.
• Perform other related duties as required.

Skills

Managerial skills

Supervisory skills

Operations management

Financial data interpretation

Organizational skills

Multi-tasking & team management

Communication skills

Microsoft Office Suite

Food Handler Manager Certification

Education

Bachelor’s degree in business management / Business Administration

Three years of related experience

Tools

Microsoft Office

Job description

McBee’s Coffee N Carwash in Independence, Missouri, is seeking a General Manager to plan and oversee daily operations at our Little Blue Parkway location, ensuring goals are met and exceptional customer experiences are delivered.

The ideal candidate will bring strong managerial skills, experience in production/operations, and the ability to analyze financial data, manage schedules, and coordinate with HR, finance, and sales to drive performance and safety.