Carwash Supervisor

Apex Operations Management LLC; Saint Joseph (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

McBee’s Coffee N Carwash is seeking a Carwash Supervisor to support the General Manager in operating our St Joseph, Missouri location. You will train and oversee staff, manage daily production, and ensure superb customer service in a fast-paced setting.

The ideal candidate has 2 years of customer service experience and 1–2 years in carwash operations, along with strong organizational and managerial skills. This role requires daily availability and a commitment to safety and quality standards.

Qualifications

• Two years of customer service experience preferred.
• One to two years of carwash experience preferred.

Responsibilities

• Assist General Manager to train and develop new employees.
• Organize and oversee the work of assigned staff.
• Understand pricing, wash packages, and membership details; communicate to staff and customers.
• Coordinate daily activities related to production and operations in a fast-paced environment.
• Maintain, clean, and sanitize work areas including vacuums and kitchen.
• Coach staff to deliver a positive customer experience every time.
• Address customer needs and resolve issues; maintain long-term relationships.
• Ensure safety protocols are followed by all employees.
• Perform scheduled maintenance on equipment to keep it in good order.
• Prepare and serve hot beverages to customers and customize orders as requested.
• Availability to work every day of the week; facility open seven days a week.
• Perform other related duties as required.

Skills

Excellent managerial skills

Excellent organizational skills

Proven multi-tasking ability

Microsoft Office proficiency

Food Handler Manager Certification

Standing/walking on varied surfaces

Tools

Microsoft Office Suite

Job description

Carwash Supervisor

Have you been searching for the job and potentially career of a lifetime, but struggling to find it? Do you want to join a winning team and discover what you’ve been searching for? With opportunities to grow and climb the company ranks unlike anything seen in most established corporations – this is the opportunity of a lifetime, and we want to hear from you! McBee’s Coffee N Carwash is unlike any carwash you have ever visited before. With a laser focus on customer experience, premier facilities, and top-tier talent to operate in and around our location, this is a step above workplaces found across the Country. We are looking for a Supervisor who will assist the General Manager with the operations of our St Joseph, Missourilocation to ensure our goals and objectives are achieved.

Duties/Responsibilities

• Assist General Manager to train and develop new employees.
• Organize and oversee the work of assigned staff.
• Understand McBee’s Coffee N Carwash pricing, wash packages details, and membership information. Able to communicate information to employees and customers effectively.
• Organize daily activities related to production and operations in a fast paced, high-energy environment in absence of General Manager.
• Maintain, clean, and sanitize work areas, carwash areas including vacuums, and kitchen.
• Coach and develop staff to provide the PWE for every customer, every time.
• Address customer needs and resolves issues; ensure positive and long-term customer relationships.
• Ensure employees are always following safety requirements and protocols.
• Perform regularly scheduled maintenance on all equipment to ensure it is kept in proper working order.
• Prepare and serve hot beverages (coffee) to customers; correctly customize orders as requested.
• Availability to work every day of the week since we are open seven days a week.
• Perform other related duties as required.

Required Skills/Abilities

• Excellent managerial and supervisory skills.
• Excellent organizational skills and attention to detail.
• Proven ability to multi-task and manage a team in a fast paced, changing environment.
• Proficient in Microsoft Office Suite or similar software.
• Food Handler Manager Certification permit required or obtain within 30 days of hire.
• Stand and walk over uneven, wet terrain or in confined spaces; able to work inside or outside and in all weather conditions.

Experience

• Two years of customer service experience preferred
• One to two years of carwash experience preferred.