General Manager

Apex Operations Management LLC; Independence (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

McBee’s Coffee N Carwash in Independence, Missouri, is seeking a General Manager to plan and oversee daily operations at our Little Blue Parkway location, ensuring goals are met and exceptional customer experiences are delivered.

The ideal candidate will bring strong managerial skills, experience in production/operations, and the ability to analyze financial data, manage schedules, and coordinate with HR, finance, and sales to drive performance and safety.

Qualifications

• Bachelor’s degree in business management or related field preferred.
• Three years of related experience preferred.
• Food Handler Manager Certification required or to be obtained within 30 days of hire.

Responsibilities

• Recruit, hire, and train new employees.
• Organize and oversee schedules and work of staff.
• Plan and organize daily operations in a fast-paced environment.
• Measure productivity via performance and financial data.
• Coach and develop staff to provide excellent customer experiences.
• Address customer needs and resolve issues to build long-term relationships.
• Coordinate with HR, finance, and logistics to ensure operations success.
• Determine labor needs to meet financial goals.
• Prepare budget for operations unit.
• Collaborate with marketing and sales on pricing and promotions.
• Ensure safety compliance and protocols are followed.
• Availability to work every day of the week; open seven days a week.
• Perform other related duties as required.

Skills

Managerial skills

Supervisory skills

Operations management

Financial data interpretation

Organizational skills

Multi-tasking & team management

Communication skills

Microsoft Office Suite

Food Handler Manager Certification

Education

Bachelor’s degree in business management / Business Administration

Three years of related experience

Tools

Microsoft Office

Job description

Have you been searching for the job and potentially career of a lifetime, but struggling to find it? Do you want to join a winning team and discover what you’ve been searching for? With opportunities to grow and climb the company ranks unlike anything seen in most established corporations – this is the opportunity of a lifetime, and we want to hear from you! McBee’s Coffee N Carwash is unlike any carwash you have ever visited before. With a laser focus on customer experience, premier facilities, and top-tier talent to operate in and around our location, this is a step above workplaces found across the Country. We are looking for a General Manager who will plan and oversee the daily operations of our Little Blue Parkway Independence, Missouri location to ensure our goals and objectives are achieved.

Duties/Responsibilities

• Recruit, hire, and train new employees.
• Organize and oversee the schedules and work of assigned staff.
• Plan and organize daily activities related to production and operations in a fast paced, high-energy environment.
• Measure productivity by analyzing performance and financial data, and activity reports.
• Coach and develop staff to provide the PWE for every customer, every time.
• Address customer needs and resolves issues; ensure positive and long-term customer relationships.
• Coordinate with other support departments such as human resources, finance, and logistics to ensure successful production operations.
• Determine labor needs to meet financial goals.
• Prepare budget for operations unit.
• Coordinate with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold.
• Ensure employees are always following safety requirements and protocols.
• Availability to work every day of the week since we are open seven days a week.
• Perform other related duties as required.

Required Skills/Abilities

• Excellent managerial and supervisory skills.
• Wide-spread knowledge of operations and production management.
• Ability to interpret financial data, set and meet financial goals.
• Topnotch organizational skills and attention to detail.
• Proven ability to multi-task and manage a team in a fast paced, changing environment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Food Handler Manager Certification permit required or obtain within 30 days of hire.

Education and Experience

• Bachelor’s degree in business management, Business Administration, or related field preferred.
• Three years of related experience preferred.