Growth-Driven General Manager: Ops & Customer Experience

Apex Operations Management LLC; Saint Joseph (MO); On-site; USD 60,000 - 95,000; Full time

Job summary

McBee's Coffee N Carwash in Missouri is seeking a General Manager to oversee daily operations at the North St. Joseph site. You will recruit, train, schedule staff, manage production, analyze financials, and drive customer satisfaction in a fast-paced setting.

Responsibilities include budgeting, cross-department coordination, and ensuring safety compliance while maintaining seven-day operations. Strong leadership and communication are essential.

Qualifications

• Bachelor's degree in business management, Business Administration, or related field preferred.
• Three years of related experience preferred.
• Duties include recruiting, training, scheduling, budgeting, and cross-department coordination.

Responsibilities

• Recruit, hire, and train new employees.
• Organize and oversee the schedules and work of assigned staff.
• Plan and organize daily activities related to production and operations in a fast paced, high-energy environment.
• Measure productivity by analyzing performance and financial data.
• Coach and develop staff to provide PWE for every customer, every time.
• Address customer needs and resolve issues; maintain positive relationships.
• Coordinate with HR, finance, and logistics to ensure operations success.
• Determine labor needs to meet financial goals.
• Prepare budget for operations unit.
• Coordinate with marketing and sales to plan promotions and pricing.
• Ensure safety requirements are followed.
• Availability to work seven days a week.

Skills

Excellent managerial skills

Supervisory skills

Operations management

Financial data interpretation

Organizational skills

Team leadership

Communication skills

Microsoft Office Suite

Safety compliance

Education

Bachelor's degree in business management or related field

Three years of related experience

Tools

Microsoft Office Suite

Job description

McBee's Coffee N Carwash in Missouri is seeking a General Manager to oversee daily operations at the North St. Joseph site. You will recruit, train, schedule staff, manage production, analyze financials, and drive customer satisfaction in a fast-paced setting.

Responsibilities include budgeting, cross-department coordination, and ensuring safety compliance while maintaining seven-day operations. Strong leadership and communication are essential.