Operations Leader: Drive Quality & Efficiency

Vital Holdings LLC; Grand Junction (CO); On-site; USD 63,000 - 73,000; Full time

Job summary

VitalShred is seeking an Operations Manager to lead daily operations, implement quality improvements, supervise vault and delivery services, and ensure staffing levels meet business needs. The role emphasizes disaster recovery readiness and client-focused service in a fast-paced environment.

Responsibilities include budget oversight, process optimization, and coordinating with leadership to maintain high standards in both internal and external operations.

Qualifications

• 3–5 years supervisory experience preferred.
• Must pass drug screen and background check.
• Valid driver’s license with clean MVR.

Responsibilities

• Implement quality concepts across operations to drive continuous improvement.
• Supervise records center/vault operations and delivery service.
• Maintain staffing levels and cover shifts as needed.
• Manage budgets, forecast requirements, and fiscal actions.
• Oversee facilities/equipment maintenance and rack space usage.
• Oversee daily shred operations and audits of critical accounts.
• Provide courteous, professional customer service handling in person and over the phone.

Skills

Problem solving

Quality concepts

Detail oriented

Organizational skills

Take ownership

Physical work

Disaster recovery leadership

Education

High school diploma

Forklift certification

Driver license (clean MVR)

Job description

VitalShred is seeking an Operations Manager to lead daily operations, implement quality improvements, supervise vault and delivery services, and ensure staffing levels meet business needs. The role emphasizes disaster recovery readiness and client-focused service in a fast-paced environment.

Responsibilities include budget oversight, process optimization, and coordinating with leadership to maintain high standards in both internal and external operations.