Operations Leader: Warehouse & Delivery Excellence

Vital Records Control (VRC)

Colonial Heights (VA)

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

Vital Records Control (VRC) in Colonial Heights, VA seeks a General Manager to drive quality improvements across operations, supervise warehouse/vault activities, and ensure staffing to meet customer demand.

You will lead personnel, manage inventory and delivery performance, maintain equipment and facilities, and uphold compliance across all functions. Strong leadership, financial acumen, and disaster-recovery readiness are essential.

Qualifications

Must be at least 18 years old.
Valid driver’s license with clean MVR and background check.
College degree required.
Supervisory experience (3–5 years) with ability to lead and motivate others.
P&L experience is preferred.
Strong financial acumen.
Experience in B2B service industry work environment.
Problem-solving skills to address people and process challenges.
Detail-oriented work style to identify discrepancies.
Organizational skills to meet critical deadlines and schedule resources.
Willing to take responsibility for daily operations after hours or on unscheduled workdays.
Willing and able to perform physical work when necessary.
Commitment to be a key leader in a disaster recovery environment and servicing both internal and external customers.

Responsibilities

Interviews and screens candidates, completes hiring, trains and supervises personnel.
Monitors quality program; tracks goals for on-time deliveries, productivity, and accuracy.
Oversees vehicle and facility maintenance, cleanliness, and security.
Manages inventory control and daily warehouse/vault operations for accuracy and timeliness of deliveries.
Provides courteous customer service and updates delivery schedules.
Ensures compliance with all operational requirements/tasks.