Operations Leader, Commercial Cleaning Division

IICRC; Richland (AL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Job summary

ServiceMaster Commercial Cleaning of Jackson is seeking a driven Division Manager in Richland, MS to oversee operations, inspire a team, and deliver exceptional cleaning services. This full-time leadership role focuses on guiding day-to-day activities, ensuring client satisfaction, and maintaining ServiceMaster standards.

The ideal candidate has prior facilities management or cleaning industry experience, strong leadership, and excellent organizational skills.

Qualifications

• Proven leadership or supervisory experience managing teams.
• Experience in facilities management or commercial cleaning.
• Strong customer service and client relationship skills.
• Excellent organizational and time management abilities.

Responsibilities

• Oversee day-to-day operations of an assigned division within the commercial cleaning service area
• Recruit, train, and manage frontline cleaning staff to ensure high performance and retention
• Conduct quality control inspections at client sites to maintain ServiceMaster standards
• Serve as a primary point of contact for client accounts, addressing concerns and ensuring satisfaction
• Schedule and coordinate cleaning crews across multiple commercial accounts
• Monitor supply inventory and equipment maintenance for the division
• Track and report on key performance metrics, productivity, and budget compliance

Skills

Leadership

Facilities management

Customer service

Scheduling

Time management

Job description

ServiceMaster Commercial Cleaning of Jackson is seeking a driven Division Manager in Richland, MS to oversee operations, inspire a team, and deliver exceptional cleaning services. This full-time leadership role focuses on guiding day-to-day activities, ensuring client satisfaction, and maintaining ServiceMaster standards.

The ideal candidate has prior facilities management or cleaning industry experience, strong leadership, and excellent organizational skills.