Division Manager FT

ServiceMaster Residential Co; Carol Stream, Northern (IL, KY); Hybrid; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Job summary

ServiceMaster Commercial Cleaning of Jackson is seeking a Division Manager in Richland, MS to oversee day-to-day operations, lead frontline staff, and ensure client satisfaction. The role demands strong leadership, scheduling, and quality-control capabilities to sustain high cleaning standards across multiple accounts.

You will coordinate crews, manage inventory, and report performance metrics while upholding ServiceMaster quality and client service commitments.

Qualifications

• Experience in facilities management or commercial cleaning.
• Proven leadership or supervisory experience.
• Strong customer service and client relationship skills.
• Excellent organizational and time management abilities.
• Valid driver's license and reliable transportation.
• Proficiency in basic scheduling and reporting software.

Responsibilities

• Oversee day-to-day operations of a division within the service area.
• Recruit, train, and manage frontline cleaning staff.
• Conduct quality control inspections at client sites.
• Serve as primary contact for client accounts.
• Schedule and coordinate cleaning crews across multiple accounts.
• Monitor supply inventory and equipment maintenance.
• Track and report on key performance metrics, productivity, and budgets.

Skills

Leadership

Facilities management

Customer service

Time management

Scheduling

Communication

Tools

Scheduling software

Job description

Benefits:

• Health insurance
• Vision insurance
• Dental insurance

About the Role:

ServiceMaster Commercial Cleaning of Jackson is looking for a driven and experienced Division Manager to join our full-time team in Richland, MS. This is an exciting leadership opportunity to oversee operations, inspire a team, and help deliver the exceptional cleaning services our clients count on every day. If you thrive in a fast-paced environment and love making an impact, we want to hear from you!

Responsibilities:

• Oversee day-to-day operations of an assigned division within the commercial cleaning service area
• Recruit, train, and manage frontline cleaning staff to ensure high performance and retention
• Conduct quality control inspections at client sites to maintain ServiceMaster standards
• Serve as a primary point of contact for client accounts, addressing concerns and ensuring satisfaction
• Schedule and coordinate cleaning crews across multiple commercial accounts
• Monitor supply inventory and equipment maintenance for the division
• Track and report on key performance metrics, productivity, and budget compliance

Requirements:

• Prior experience in facilities management, commercial cleaning, or a related service industry
• Proven leadership or supervisory experience managing teams
• Strong customer service and client relationship management skills
• Excellent organizational and time management abilities
• Ability to work a flexible schedule, including early mornings or evenings as needed
• Valid driver's license and reliable transportation
• Proficiency in basic computer applications for scheduling and reporting

About Us:

ServiceMaster Commercial Cleaning of Jackson has been a trusted name in professional commercial cleaning services in the Jackson, MS area, backed by the nationally recognized ServiceMaster brand with decades of industry expertise. Our clients love us for our consistency, attention to detail, and commitment to clean, healthy work environments. Our employees thrive here because we invest in their growth, foster a team-oriented culture, and offer the stability of a well-established company.