Division Leader, Commercial Cleaning Operations

ServiceMaster Commercial Cleaning of Jackson; Richland (MS); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Job summary

ServiceMaster Commercial Cleaning of Jackson in Richland, MS is seeking a driven Division Manager for a full-time on-site role. You will oversee day-to-day operations, lead and motivate cleaning teams, and ensure client expectations are met with high standards of quality and reliability.

This leadership position emphasizes strategic scheduling, quality control inspections, and strong client relationships across multiple accounts, with a flexible schedule and a commitment to exceptional service

Qualifications

• Prior experience in facilities management, commercial cleaning, or related service.
• Proven leadership or supervisory experience managing teams.
• Strong customer service and client relationship management skills.
• Excellent organizational and time management abilities.
• Ability to work a flexible schedule, including early mornings or evenings.
• Valid driver’s license and reliable transportation.
• Proficiency in basic computer applications for scheduling and reporting.

Responsibilities

• Oversee day-to-day operations of an assigned division within the commercial cleaning service area.
• Recruit, train, and manage frontline cleaning staff to ensure high performance and retention.
• Conduct quality control inspections at client sites to maintain ServiceMaster standards.
• Serve as a primary point of contact for client accounts, addressing concerns and ensuring satisfaction.
• Schedule and coordinate cleaning crews across multiple commercial accounts.
• Monitor supply inventory and equipment maintenance for the division.
• Track and report on key performance metrics, productivity, and budget compliance.

Skills

Facilities management

Team leadership

Customer service

Scheduling

Communication

Budget awareness

Tools

Scheduling software

Job description

ServiceMaster Commercial Cleaning of Jackson in Richland, MS is seeking a driven Division Manager for a full-time on-site role. You will oversee day-to-day operations, lead and motivate cleaning teams, and ensure client expectations are met with high standards of quality and reliability.

This leadership position emphasizes strategic scheduling, quality control inspections, and strong client relationships across multiple accounts, with a flexible schedule and a commitment to exceptional service