Operations Leader - Car Wash Shift & Team Coach

Super Star Car Wash; Los Angeles (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical / Dental / Vision coverage

401(k) with company match

Free unlimited car washes

Accrued vacation time

Sick time in accordance with state law

STD, LTD and Life Insurance Options

Job summary

Super Star Car Wash is seeking a Shift Manager (Manager-on-Duty) to lead daily operations, drive guest satisfaction, manage staffing, safety, and service standards across our California locations. This role suits leaders who thrive in fast-paced environments and enjoy developing people.

You will rotate through areas of responsibility to build leadership, business, and operational skills, coach teams, and uphold brand standards.

Qualifications

• At least 18 years of age
• High school diploma or GED
• Minimum 1 year of supervisory or leadership experience
• Retail, hospitality, or car wash experience preferred
• Demonstrated ability to lead teams, make decisions, and drive results
• High integrity and professionalism
• Strong communication and problem-solving skills
• Ability to motivate, coach, and hold others accountable
• Comfort working outdoors in all weather conditions
• Energy, adaptability, and a hands-on leadership style

Responsibilities

• Lead daily shift execution, including staffing, business flow, safety, and service standards
• Serve as Manager-on-Duty, resolving guest and team issues with confidence and discretion
• Ensure smooth shift transitions through clear communication and follow-through
• Execute opening and closing procedures and maintain operational readiness
• Lead, coach, and hold team members accountable to operational standards
• Provide shoulder to shoulder coaching and celebrate and recognize team members
• Support training completion and promote a culture of engagement and accountability
• Model company values and enforce policies and procedures
• Proactively identify safety risks and address issues immediately
• Ensure consistent execution of brand and cleanliness standards
• Scheduling, onboarding support, attendance tracking, performance documentation, and training compliance
• Team training, coaching sales behaviors, certification support, and identifying development gaps
• Site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization

Skills

Leadership

Communication

Problem-solving

Coaching

Education

High school diploma or GED

Job description

Super Star Car Wash is seeking a Shift Manager (Manager-on-Duty) to lead daily operations, drive guest satisfaction, manage staffing, safety, and service standards across our California locations. This role suits leaders who thrive in fast-paced environments and enjoy developing people.

You will rotate through areas of responsibility to build leadership, business, and operational skills, coach teams, and uphold brand standards.