Car Wash Operations Leader

Super Star Car Wash; Murrieta (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

LTD & Life Insurance

401(k) Match

Weekly Pay

Paid Training

Vacation Time

Sick Time

Free Car Washes

Referral Program

Job summary

Super Star Car Wash in California is seeking a driven, hands-on Operational Manager to lead our outdoor location and build a strong, customer-focused team. You will oversee daily operations, ensure service excellence, and drive membership sales while maintaining safety and quality standards.

Ideal candidates bring 3+ years of management experience in car wash, retail, or hospitality, with a proven ability to train staff, manage schedules, and analyze KPIs.

Qualifications

• 3 years of management experience required.
• Car wash, retail or hospitality experience preferred.
• High school diploma or GED required.
• Experience leading and developing a team in a high sales environment.
• Strong background in sales and customer service, with a focus on membership-based models preferred.
• Excellent communication, problem-solving, and organizational skills.
• Must be at least 18 years old.
• Hands-on, results-driven mindset with a commitment to excellence.
• Ability to successfully pass a pre-employment, post-offer criminal background check
• Ability to transfer to other locations within the designated district

Responsibilities

• Oversee day-to-day operations of the car wash.
• Lead a clean, safe, fun, and welcoming environment for customers and staff.
• Monitor and manage equipment maintenance and inventory levels to ensure continuous operation.
• Implement standard operating procedures (SOPs) to maximize efficiency and service quality.
• Understand all aspects of Safety, including implementing, executing and coaching all company Safety Practices & Procedures in a fast-paced business.
• Keep up to date on business objectives (Both Opportunities and Successes).
• Lead and implement change
• Develop and execute strategies to increase membership sales and customer retention.
• Train and motivate staff to promote and sell memberships effectively.
• Ensure their team is trained and, prepared to implement local marketing initiatives and promotional campaigns to drive customer traffic and membership sign-ups.
• Analyze sales data / customer feedback to identify growth opportunities and adjust strategies accordingly.
• Foster a positive and collaborative work culture.
• Recruit, hire, train, coach and retain a high-performing team to sell and provide great customer service.
• Understand that the more prepared their team is the higher their productivity will be.
• Communicate effectively daily to their team to keep them in the know.
• Develop and help their team grow into other positions within the company.
• Manage employee scheduling, payroll, 1:1s, and performance evaluations.

Skills

Management

Sales

Customer Service

Team Leadership

Communication

Problem Solving

Organizational Skills

Multitasking

Education

High School Diploma or GED

Job description

Super Star Car Wash in California is seeking a driven, hands-on Operational Manager to lead our outdoor location and build a strong, customer-focused team. You will oversee daily operations, ensure service excellence, and drive membership sales while maintaining safety and quality standards.

Ideal candidates bring 3+ years of management experience in car wash, retail, or hospitality, with a proven ability to train staff, manage schedules, and analyze KPIs.