Operations Leader: Build Systems, Own the Results

Senior Helpers; Los Angeles (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Senior Helpers seeks a proven operator to lead daily operations across Encino and the two California locations. You will own scheduling, caregiver performance, payroll, billing, and client services, building scalable processes that scale without owner intervention.

The role demands hands-on leadership, discipline, and a track record of improving profitability in a home care setting. Expect a strong focus on accountability and growth-driven operations.

Qualifications

• 5+ years of management experience in labor-intensive operations.
• Strong leadership and accountability with proven team-building.
• Hands-on experience with scheduling, payroll, billing, and collections.

Responsibilities

• Lead day-to-day operations across two California locations.
• Oversee caregiver management, payroll, billing, and client service.
• Build scalable processes and SOPs to reduce owner involvement.
• Provide weekly operating scorecards and KPI reporting.

Skills

Operations management

Leadership

Scheduling

Payroll

Billing

A/R

Financial acumen

Communication

WellSky

Tools

WellSky

Job description

Senior Helpers seeks a proven operator to lead daily operations across Encino and the two California locations. You will own scheduling, caregiver performance, payroll, billing, and client services, building scalable processes that scale without owner intervention.

The role demands hands-on leadership, discipline, and a track record of improving profitability in a home care setting. Expect a strong focus on accountability and growth-driven operations.