Operations Leader - Airline Catering (On-Site)

LSG Sky Chefs group; Santa Ana (CA); On-site; USD 86,000 - 100,000; Full time

Job summary

LSG Sky Chefs, a global leader in airline catering and hospitality, seeks an Operations Manager in Santa Ana. You will oversee daily operations in a fast-paced food production environment, guiding diverse teams to deliver quality meals and service with safety and compliance at the forefront.

The role emphasizes leadership, performance management, and process improvement, with accountability for customer satisfaction, cost control, and staff development across multiple departments.

Qualifications

• Minimum 5-7 years of progressive leadership experience in operations management, manufacturing, food production, logistics, distribution, airline catering, or related field.
• Experience leading multiple departments and large frontline teams in a fast-paced setting.
• Strong leadership with hands-on management style and ability to drive accountability and engagement.
• Excellent verbal and written communication with diverse stakeholders.
• Experience with workforce planning, production scheduling, staffing management, and performance metrics.

Responsibilities

• Direct and lead multiple dynamic teams across all operations, supervisors, and production staff.
• Manage department costs to budget through manpower planning, scheduling, and overtime usage.
• Ensure on-time and accurate production for food/equipment and catering of flights.
• Lead root-cause investigations and implement corrective actions.
• Foster relationships with internal and external customers and support annual budgeting and planning.

Skills

Leadership

Operations management

Team leadership

Communication

Problem solving

ERP / production planning

MS Office

Education

Bachelor's degree in Business / Operations / Supply Chain

Tools

ERP systems

Job description

LSG Sky Chefs, a global leader in airline catering and hospitality, seeks an Operations Manager in Santa Ana. You will oversee daily operations in a fast-paced food production environment, guiding diverse teams to deliver quality meals and service with safety and compliance at the forefront.

The role emphasizes leadership, performance management, and process improvement, with accountability for customer satisfaction, cost control, and staff development across multiple departments.