Operations Lead & Team Coach

A Quality Facility Services; Mayfield Heights (OH); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Paid time off, sick time, and holidays

Paid training and uniforms provided

Monthly incentives and referralBonuses

Job summary

A Quality Facility Services (AQFS) is seeking a motivated Supervisor in Mayfield Heights, OH to lead daily operations and support a hardworking team. This hands-on role involves coaching staff, conducting quality checks, and ensuring top‑quality service delivery for our clients.

Ideal candidates will have strong leadership and communication skills, a stable work history, and experience managing labor hours and inventory.

Qualifications

• Must have strong leadership and communication skills.
• Prior supervisory experience is preferred.
• Reliable transportation with clean driving record is expected.

Responsibilities

• Lead and support daily operations at assigned sites.
• Train, coach, and motivate team members.
• Perform quality inspections and follow up on corrections.
• Assist with cleaning tasks when needed.
• Manage inventory, supplies, and ordering.
• Monitor labor hours and stay within budget.
• Handle customer concerns professionally.
• Run daily team huddles and meet weekly with the Area Manager.
• Communicate updates clearly (schedules, policies, procedures).
• Identify employees ready for advancement.
• Improve processes to increase efficiency.
• Take ownership of results and client satisfaction.

Skills

Leadership

Communication

Training & Coaching

Multitasking

Attention to detail

Labor hours management

Job description

A Quality Facility Services (AQFS) is seeking a motivated Supervisor in Mayfield Heights, OH to lead daily operations and support a hardworking team. This hands-on role involves coaching staff, conducting quality checks, and ensuring top‑quality service delivery for our clients.

Ideal candidates will have strong leadership and communication skills, a stable work history, and experience managing labor hours and inventory.