Facilities Operations Supervisor — Lead, Coach & Improve

A Quality Facility Services; Mayfield Heights (OH); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance (eligible employees)

PTO, sick time, and 10 paid holidays

Paid training + uniforms provided

Monthly incentives + referral bonuses

Company events and annual celebrations

Real career advancement - we promote从内

Job summary

A Quality Facility Services is seeking a hands-on Supervisor in Mayfield Heights, OH to lead daily operations, coach a hardworking team, and ensure top-quality service delivery. You will manage inventory, monitor labor hours, and handle client concerns with professionalism.

The role emphasizes leadership, coaching, and process improvement, with opportunities for advancement within a fast-growing company. Reliable transportation and a strong work ethic are expected.

Qualifications

• Hands-on supervisor with frontline leadership experience.
• Strong communication and coaching abilities.
• Detail-oriented with solid organization skills.
• Ability to multitask and solve problems under pressure.
• Bilingual skills are a plus.

Responsibilities

• Lead and support daily operations at assigned sites.
• Train, coach, and motivate team members.
• Perform quality inspections and follow up on corrections.
• Assist with cleaning tasks when needed.
• Manage inventory, supplies, and ordering.
• Monitor labor hours and stay within budget.
• Handle customer concerns professionally.
• Run daily team huddles and meet weekly with the Area Manager.
• Communicate updates clearly (schedules, policies, procedures).
• Identify employees ready for advancement.
• Improve processes to increase efficiency.
• Take ownership of results and client satisfaction.

Skills

Leadership

Communication

Organizational skills

Multitasking

Problem-solving

Bilingual

Job description

A Quality Facility Services is seeking a hands-on Supervisor in Mayfield Heights, OH to lead daily operations, coach a hardworking team, and ensure top-quality service delivery. You will manage inventory, monitor labor hours, and handle client concerns with professionalism.

The role emphasizes leadership, coaching, and process improvement, with opportunities for advancement within a fast-growing company. Reliable transportation and a strong work ethic are expected.