Supervisor

Alter Trading; Greeley (CO); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off in the First Year

Company Paid Disability Insurance

HSA w/ company match

401k w/ company match

Job summary

Alter Trading in Greeley, CO is seeking a capable Lead to assist the Facility Manager by handling administrative, clerical and customer-facing duties. You’ll process vehicle titles, manage inventory and support daily operations.

Responsibilities include greeting visitors, answering calls, directing inquiries, organizing titles and paperwork per Colorado requirements, supervising counter clerks, and training staff while ensuring accurate data entry and cash handling.

Qualifications

• High School diploma or equivalent required.
• At least 2 years’ experience working as a cashier in a retail environment.
• 1–3 years experience working as an office or clerical assistant.
• Intermediate level skills in Word and Excel.

Responsibilities

• Greet and screen customers, vendors and other visitors including staff.
• Answer incoming calls in a courteous manner and provide product/price information.
• Direct questions and route calls to appropriate area/person.
• Organize titles and complete Colorado state paperwork.
• Interact with tow truck drivers and parts sales staff.
• Supervise online parts or car sales.
• Inspect inbound/outbound customers for parts and tools.
• Maintain a presentable showroom and track metrics.
• Inventory management and supervising counter clerks.
• Assist with orientation and training of new and current employees.
• Review timecards and data reports for accuracy; manage attendance.
• Perform clerical data entry and reporting; cash accountability.

Skills

Word

Excel

Customer service

Cash handling

Leadership

Education

High School diploma or equivalent

Tools

Word

Excel

Job description

Performs a wide variety of administrative, clerical and retail duties as Assistant to the Facility Manager. Processes titles from incoming vehicle purchases. De-titles outgoing vehicles. Provides exceptional customer service and direction to customers. Establishes and promotes retail promotions including scheduling of key events (50% giveaways, $100 wheel barrel etc.), facilitating communications, and day-to-day operations.

Primary Responsibilities:

• Greets and screens customers, vendors and other visitors including staff.
• Answer incoming calls in a courteous manner. Identifies caller’s needs and responds by giving both general and specific information on products and prices.
• Give direction, respond to questions from customers, vendors, and employees and/or directs calls to appropriate area/person.
• Organizes titles and fills out proper paperwork to process required by the state of Colorado.
• Interacts with tow truck drivers and parts sales staff.
• Supervise online parts or car sales.
• Inspects both inbound and outbound customers for parts and tools.
• Maintains a presentable showroom.
• Tracks U-Pull-It metrics.
• Inventory management.
• Supervise, assign, and review work of Counter Clerks; provide training and direction as needed, back-up to the Counter Clerks.
• Assist with orientation and training of new and current employees.
• Review timecards and key data reports for accuracy; track attendance issues.
• Clerical functions including data entry, manage, develop, and run reports.
• Cash Accountability: Balance cash drawer at the end of the day, processes payment for parts, handling cash, credit cards, etc.
• Contact vendors, maintain U-Pull-It side of operation
• Maintain appropriate copies for documentation and backup for filing and to support payments.
• Check day-end reports for accuracy; verify numbers and codes with tape.Completes any production and/or inventory reports as necessary.
• Perform other related duties or special projects.

Education/Experience:

High School diploma or equivalent required. At least 2 years’ experience working as a cashier in a retail environment and 1-3 years experience working as an office or clerical assistant. Qualified candidates must have at least intermediate level skills in Word and Excel. Candidate must have excellent customer service skills and ability to handle both customers and company employees with courtesy and respect. General knowledge of the difference between ferrous and non-ferrous material is a plus.

ABOUT BENEFITS:

• Paid Time Off in the First Year
• Company Paid Disability Insurance
• HSA w/ company match
• 401k w/ company match

ABOUT US:

Alter Trading Corporation Company is a 128 year old, privately held company with 75 locations throughout the Midwest and Southern region is searching for a Lead in its Greeley, CO location. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service. Our corporate support center and marketing is located in St. Louis, MO, with Trading Offices located in St. Louis and in Hong Kong. Our website is www.Altertrading.com

Job Seekers with a background in Non Ferrous, NF, Ferrous, Metals, Shredders, Supervisory, lead, leadership, inventory, manager, operator, equipment, operations, team lead, typically do well in this position.