Operations & Customer Service Lead — Inventory & Parts

Alter Trading Corp; Des Moines (IA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Company Paid Disability Insurance

HSA with company match

401k with company match

Job summary

Alter Trading Corporation is seeking a Lead in Des Moines to support the supervisor, oversee clerical and retail duties, and supervise counter staff. This role involves greeting customers, handling payments, and promoting promotions and events.

Qualified candidates will have a high school diploma, 2+ years as a cashier, and 1–3 years in an office setting. Proficiency in Word/Excel and strong customer service are essential.

Qualifications

• High School diploma or equivalent.
• 2+ years cashier experience in retail.
• 1-3 years clerical/office experience.
• Intermediate Word and Excel skills.
• Strong customer service and communication.

Responsibilities

• Greet and screen customers, vendors and visitors.
• Answer incoming calls and provide product and price information.
• Direct calls to appropriate area or person.
• Interact with tow truck drivers and parts staff.
• Supervise online parts or car sales.
• Inspect inbound/outbound customers for parts and tools.
• Maintain a presentable showroom and manage inventory.
• Supervise and train Counter Clerks and back-up staff.
• Handle data entry, reporting and filing.
• Balance cash drawer and process payments daily.

Skills

Customer service

Retail experience

Communication skills

Education

High School diploma

Tools

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Person

Admin Full Time Production Des Moines, IA, US

30+ days ago Requisition ID: 2090

Salary Range: $22.00 To $26.00 Hourly

Position Title:

Non – Ferrous Worker

Location:

Des Moines

Reports To:

Facility Manager

Date:

September, 2026

Job Scope

Follows direction set by the Facility Manager. Supervise and oversee non-ferrous yard operations, and personnel to ensure safe and efficient operation of all equipment.

Primary Responsibilities:

• Assists with material purchasing, sorting, processing and shipping.
• Assists with coordinating production schedules.
• Supervises quality control of inbound/outbound material. Responds to quality issues with customers.
• Proactively checks with equipment operators to ensure all equipment is running properly. May call external vendors or provide maintenance as necessary.
• Prepares daily production reports; orders for the day, material to ship.
• May operate yard equipment as needed (baler, forklift, loader, etc).
• Follows company guidelines regarding safety; as supervisor, enforces safe work environment policies and guidelines for employees.
• Performs other duties as assigned or directed.

Education/Experience:

At least 2-4 years experience in the industry or related industry to include lead or supervisory experience. Excellent open communication style to carry out ongoing dialogues in a way that creates trust and confidence within all levels of the company. Candidates must possess a valid driver’s license.

ABOUT BENEFITS:

• Paid Time Off in the First Year
• Company Paid Disability Insurance
• HSA w/ company match
• 401k w/ company match

ABOUT US:

Alter Trading Corporation Company is a 128 year old, privately held company with 75 locations throughout the Midwest and Southern region is searching for a Lead in its Greeley, CO location. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service. Our corporate support center and marketing is located in St. Louis, MO, with Trading Offices located in St. Louis and in Hong Kong. Our website is www.Altertrading.com

Job Seekers with a background in Non Ferrous, NF, Ferrous, Metals, Shredders, Supervisory, lead, leadership, inventory, manager, operator, equipment, operations, team lead, typically do well in this position.