Operations Lead: Resilience & Incident Management

Collabera; Mountain View (CA); On-site; USD 110,208 - 119,851; Full time

Job summary

A leading Digital Solutions provider is seeking an Operations Manager specializing in Resilience & Incident Management. This role involves defining and documenting policies for incident response. Candidates should possess strong technical writing and communication skills, ideally with 2+ years of experience. Competitive pay range: $80.00/hr - $87.00/hr. The organization offers opportunities for growth and learning in a collaborative environment.

Qualifications

• 2+ years’ experience in technical writing, policy, or procedure documentation.
• Exceptional written and verbal communication skills with technical and non-technical stakeholders.
• Strong research ability to synthesize external standards.

Responsibilities

• Write policy, standards, and response plans for events.
• Collaborate with stakeholders to define roles and drive change management.
• Partner with technical writers to ensure documentation accuracy.

Skills

Technical writing

Verbal communication

Problem-solving

Research skills

Collaboration

Tools

Google Docs

Google Sheets

Google Slides

Job description

A leading Digital Solutions provider is seeking an Operations Manager specializing in Resilience & Incident Management. This role involves defining and documenting policies for incident response. Candidates should possess strong technical writing and communication skills, ideally with 2+ years of experience. Competitive pay range: $80.00/hr - $87.00/hr. The organization offers opportunities for growth and learning in a collaborative environment.