Operations Lead - Inventory & Incident Management

Energy Innovation Corp; Franklin (TN); On-site; USD 54,000 - 81,000; Full time

Benefits offered by this job

Four-day week option

Ongoing coaching

Job summary

Salesforce in Franklin, TN is seeking a hands-on professional for general operations, guest relations, and inventory management. You will drive process improvements, own incident resolution, and collaborate with cross-functional teams to hit shared goals while maintaining high quality under tight deadlines.

The role emphasizes pragmatic problem-solving, decisive communication, and the ability to finish the essential 20% of work that unlocks the rest of the team’s success.

Qualifications

• Comfort working in a fast-paced, scrappy environment.
• Hands-on familiarity with Guest Relations, sharpened by Inventory Management side projects.
• The discipline to finish the boring 20% that makes the rest matter.
• Comfort steering general conversations toward a decision.

Responsibilities

• Contribute to process improvements that boost efficiency and reduce waste
• Catch the small low-drama details that derail general launches
• Run point on general incidents until they're truly resolved
• Collaborate with cross-functional teams across Salesforce to hit shared goals
• Make peace with hardworking ambiguity and ship anyway
• Own your mistakes loudly and your wins quietly
• Hold the line on quality when deadlines start whispering shortcuts

Skills

Guest relations

Inventory management

Job description

Salesforce in Franklin, TN is seeking a hands-on professional for general operations, guest relations, and inventory management. You will drive process improvements, own incident resolution, and collaborate with cross-functional teams to hit shared goals while maintaining high quality under tight deadlines.

The role emphasizes pragmatic problem-solving, decisive communication, and the ability to finish the essential 20% of work that unlocks the rest of the team’s success.