Operations Lead: Installations & Warehouse Excellence

Superior Fence and Rail

Westland (MI)

On-site

USD 85,000 - 110,000

Full time

8 days ago

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Superior Fence & Rail is seeking a systems-driven Operations Manager to own and lead installation operations from warehouse to final install. You will lead Installation Crews and the Warehouse Team, drive operational efficiency, and ensure customers receive a smooth, professional experience.

This high-accountability leadership role emphasizes structure, urgency, and building high-performing teams, with a focus on quality, scheduling, and customer communication across residential and commercial

Qualifications

Leadership experience in construction, home services, trades, or related field.
Experience managing field crews and/or warehouse operations.
Strong scheduling and logistics coordination skills.
Comfortable working in both office and field environments.
EOS experience is a plus.

Responsibilities

Recruit, onboard, and retain high-performing subcontractors and in-house installation crews.
Build and maintain a strong, reliable installer bench to support growth.
Schedule installation jobs and coordinate crews to ensure efficient execution.
Oversee install quality and ensure jobs meet company standards.
Maintain strong customer communication throughout the install phase to ensure a smooth experience and high satisfaction.
Identify operational process gaps and implement improvements to increase efficiency and reduce issues.