Operations Lead — High-Volume Hospitality & Entertainment

Swingers Boston; Boston (MA); On-site; USD 80,000 - 88,000; Full time

Benefits offered by this job

Annual bonus eligibility

Paid time off 15 days

Medical plans + dental + vision

Free Telemedicine (Healthjoy)

401(k)

Voluntary life insurance

Short-term disability

Swingers Benefits Hub discounts

Transit & parking pre-tax

FSA & HSA

Paid parental leave (8 weeks)

Free golf and 50% off drinks

Job summary

Swingers Boston is seeking an Operations Manager to ensure seamless venue operations and oversee all service and entertainment activities. The role emphasizes team leadership, guest experience, safety compliance, and commercial acumen in a dynamic, high-energy setting.

The ideal candidate has 5+ years in a management role at a high-volume cocktail venue, with TIPS and food handling certifications, and a proven ability to manage under pressure while delivering exceptional guest experiences.

Qualifications

• The candidate has 5+ years in a management role at a high-volume cocktail venue.
• Certifications in alcohol handling and safety are required.
• Strong leadership and financial judgment are essential.

Responsibilities

• Ensure seamless venue operation and oversee service and entertainment.
• Balance operational excellence with safety, guest experience, and team development.

Skills

Leadership

Team management

Financial acumen

Communication

Decision making under pressure

Education

TIPS certification

Food handling certification

Job description

Swingers Boston is seeking an Operations Manager to ensure seamless venue operations and oversee all service and entertainment activities. The role emphasizes team leadership, guest experience, safety compliance, and commercial acumen in a dynamic, high-energy setting.

The ideal candidate has 5+ years in a management role at a high-volume cocktail venue, with TIPS and food handling certifications, and a proven ability to manage under pressure while delivering exceptional guest experiences.