General Manager, High-Energy Hospitality Venue

Swingers Boston; Boston (MA); On-site; USD 119,000 - 161,000; Full time

Benefits offered by this job

Annual bonus eligibility

PTO 15 days + grow with company

Medical plans + dental + vision

Telemedicine via Healthjoy

401(k) plan

Voluntary Life Insurance

Short Term Disability Insurance

Swingers Benefits Hub discounts

Pre-Tax Transit & Parking benefits

FSA & HSA

8 weeks parental leave

Free golf and 50% drinks

Job summary

Swingers - the crazy golf club in Boston is seeking a General Manager to lead venue operations and drive exceptional guest experiences. This on-site role requires a hands-on leader who can manage a high-volume hospitality environment with a focus on standards and culture.

The position emphasizes strategic planning, policy execution, and empowering the management team to deliver results while upholding Swingers values and brand promises.

Qualifications

• 10+ years in high-volume hospitality with strong standards.
• Proven leadership and strong communication.
• Strong financial acumen and strategic planning.
• Hands-on leader who empowers managers and drives performance.
• Willingness to work nights, weekends and holidays.
• On-site role with a strong customer-service focus.

Responsibilities

• Oversee venue operations and drive profitability.
• Lead and develop the management team to meet Swingers standards.
• Steer strategic planning, policy making, and problem solving.
• Ensure implementation of Swingers protocols and policies across all departments.

Skills

Leadership

Communication

Financial acumen

Hospitality ops

Systems analysis

Delegate & empower

Problem solving

Social competition

Job description

Swingers - the crazy golf club in Boston is seeking a General Manager to lead venue operations and drive exceptional guest experiences. This on-site role requires a hands-on leader who can manage a high-volume hospitality environment with a focus on standards and culture.

The position emphasizes strategic planning, policy execution, and empowering the management team to deliver results while upholding Swingers values and brand promises.