Operations Lead – Guest Experience & Growth

Zaxby's; Wade Hampton (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Zaxby’s is seeking an Assistant Manager to help lead daily operations in our fast-casual restaurant. You will support the General Manager in overseeing shifts, ensuring outstanding guest service, and maintaining Zaxby’s quality standards for food, cleanliness, and hospitality.

You’ll thrive in a fast-paced, team-oriented environment with clear opportunities for advancement into higher-level management roles across the growing Zaxby’s brand.

Qualifications

• Prior supervisory experience in hospitality/food service.
• Excellent guest service and communication skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Supervise and coach team members to deliver great guest service.
• Manage cash handling and POS operations according to policy.
• Monitor food safety, cleanliness, and inventory levels.
• Assist the General Manager to achieve sales and labor goals.

Job description

Zaxby’s is seeking an Assistant Manager to help lead daily operations in our fast-casual restaurant. You will support the General Manager in overseeing shifts, ensuring outstanding guest service, and maintaining Zaxby’s quality standards for food, cleanliness, and hospitality.

You’ll thrive in a fast-paced, team-oriented environment with clear opportunities for advancement into higher-level management roles across the growing Zaxby’s brand.