Operations Lead - Freight & Logistics

DSV; Santa Clara (CA); On-site; USD 70,000 - 87,000; Full time

Job summary

DSV – Global transport and logistics in Santa Clara is seeking an Operations Supervisor to oversee day-to-day freight handling, ensuring timely movement of goods and compliance with company policies. This role coordinates with customers, carriers, and staff, guiding a team to meet deadlines and maintain quality.

Strong leadership and knowledge of WMS/TMS are essential. The position features a Monday–Friday day shift, with a base pay range of $69,696–$87,120 annually and compensation based on

Qualifications

• Bachelor's degree in logistics, supply chain management, business administration, or related field.
• 3-5 years of experience in freight operations or logistics with supervisory experience.
• Experience with WMS and TMS systems.
• Certification in logistics or supply chain management beneficial.

Responsibilities

• Lead and supervise a team of freight handlers and operational staff.
• Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
• Coordinate the loading, unloading, and handling of freight shipments.
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
• Plan and prioritize freight operations to meet customer demands and deadlines.
• Monitor workflow and adjust resources as needed to optimize efficiency.
• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
• Ensure timely communication and resolution of customer concerns.
• Implement quality control measures to ensure accuracy and integrity of freight handling processes.
• Conduct regular inspections and audits to maintain high standards of service quality.
• Enforce safety protocols and procedures to promote a safe working environment.
• Conduct safety training and provide guidance on proper handling techniques.
• Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
• Maintain accurate inventory records and ensure compliance with inventory management policies.
• Prepare operational reports, including performance metrics, inventory levels, and incident reports.
• Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.

Skills

Leadership

Team management

Organization

Multitasking

WMS knowledge

TMS knowledge

Customer service

Communication

Education

Bachelor's degree in logistics or related field

Tools

WMS

TMS

MS Office

Job description

DSV – Global transport and logistics in Santa Clara is seeking an Operations Supervisor to oversee day-to-day freight handling, ensuring timely movement of goods and compliance with company policies. This role coordinates with customers, carriers, and staff, guiding a team to meet deadlines and maintain quality.

Strong leadership and knowledge of WMS/TMS are essential. The position features a Monday–Friday day shift, with a base pay range of $69,696–$87,120 annually and compensation based on