Logistics Operations Supervisor: Lead Freight & Team

DSV; Dallas (TX); On-site; USD 70,000 - 86,000; Full time

Job summary

DSV is seeking an Operations Supervisor to oversee day-to-day freight handling and ensure timely, compliant movement of goods. You will coordinate with customers, carriers, and stakeholders, supervise staff, and drive efficiency.

Requirements include a Bachelor's degree in logistics or related field and 3–5 years in freight operations with supervisory duties. Strong leadership, organization, and knowledge of WMS/TMS are essential.

Qualifications

• Bachelor's degree in logistics, supply chain management, business administration, or related field.
• Minimum of 3-5 years of experience in freight operations or logistics roles with supervisory experience.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Knowledge of freight handling processes and regulatory requirements.
• Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS).
• Strong communication and customer service skills.

Responsibilities

• Lead and supervise a team of freight handlers and operational staff.
• Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
• Coordinate the loading, unloading, and handling of freight shipments.
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
• Plan and prioritize freight operations to meet customer demands and deadlines.
• Monitor workflow and adjust resources as needed to optimize efficiency.
• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
• Ensure timely communication and resolution of customer concerns.
• Implement quality control measures to ensure accuracy and integrity of freight handling processes.
• Conduct regular inspections and audits to maintain high standards of service quality.
• Enforce safety protocols and procedures to promote a safe working environment.
• Conduct safety training and provide guidance on proper handling techniques.
• Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
• Maintain accurate inventory records and ensure compliance with inventory management policies.
• Prepare operational reports, including performance metrics, inventory levels, and incident reports.
• Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.

Skills

Leadership

Team management

Communication

WMS

TMS

Documentation

Customer service

Education

Bachelor's degree in logistics / related field

Tools

WMS

TMS

Job description

DSV is seeking an Operations Supervisor to oversee day-to-day freight handling and ensure timely, compliant movement of goods. You will coordinate with customers, carriers, and stakeholders, supervise staff, and drive efficiency.

Requirements include a Bachelor's degree in logistics or related field and 3–5 years in freight operations with supervisory duties. Strong leadership, organization, and knowledge of WMS/TMS are essential.