Operations Lead: Events, Inventory & Team Coach

Ontario Trillium Foundation; Waterford Charter Township (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Kona Ice is seeking an Operations Coordinator in Waterford Charter Township, Michigan to lead hands-on operational activities, oversee events and warehouse procedures, and supervise team members. You will train staff and serve as the point of contact for daily operations to keep Kona Ice of E Livingston & NW Oakland Counties Travelin' Tom's of Holly running smoothly.

You will manage inventories, coordinate scheduling, assist in hiring and coaching, and drive continuous improvement in day-to-day

Qualifications

• High school diploma required; 2 years driving experience preferred.
• Excellent customer service and communication skills.
• Ability to lift up to 25 lbs and stand for long periods.
• Experience with scheduling tools and basic software.

Responsibilities

• Manage team daily tasks, supervise, and educate on procedures, warehouse expectations, and equipment.
• Ensure event operations and warehouse processes meet required standards through daily evaluation.
• Coordinate, plan, and direct team to keep equipment clean, maintained, and stocked.
• Maintain inventory, including ordering flavors, cups, and supplies.
• Run errands to procure supplies and equipment for events.
• Serve as first point of contact to support employees and resolve concerns.
• Set up and take down each Ice unit and manage event preparation procedures.
• Assist owners with hiring, training, and coaching the team.

Skills

Leadership

Operations management

Team training

Event coordination

Communication

Education

High School Diploma

Tools

Google

MKB

Microsoft Office

Job description

Kona Ice is seeking an Operations Coordinator in Waterford Charter Township, Michigan to lead hands-on operational activities, oversee events and warehouse procedures, and supervise team members. You will train staff and serve as the point of contact for daily operations to keep Kona Ice of E Livingston & NW Oakland Counties Travelin' Tom's of Holly running smoothly.

You will manage inventories, coordinate scheduling, assist in hiring and coaching, and drive continuous improvement in day-to-day