Team Lead

Ontario Trillium Foundation; Roselle (IL); On-site; USD 16,531 - 23,419; Full time

Job summary

Kona Ice is seeking a proactive team member to support event operations in Roselle, IL. The role focuses on inventory, staff onboarding, and delivering exceptional service at a variety of community events.

You will help build client relationships and ensure smooth event execution in a fast-paced environment. Responsibilities include assisting GM with logistics, staffing, and marketing efforts, operating our Kona Ice Vehicle, and representing the brand with enthusiasm and reliability.

Qualifications

• Highly organized and detail oriented.
• Possess leadership skills.
• Available nights and weekends.
• Experience preferred.
• Valid driver’s license with good driving record.

Responsibilities

• Assist in staffing, logistics, inventory, and marketing efforts.
• Operate Kona Ice Vehicle during events.
• Attending and serving at events.
• Training, hiring, and coaching team.
• Maintain a safe, secure, and pleasant work environment.
• Provide superior service to clients and customers with speed and accuracy.

Skills

Organization

Leadership

Customer service

Communication

Job description

We are looking for a go-getter who will be a cheerful addition to our team. This person needs to be a multitasker who is detail oriented, customer service driven, and able to build lasting relationships with customers.

The primary purpose of this role is to support the General Manager in the ongoing day-to-day operation of the business. This includes maintaining adequate inventory levels, developing client relations, on-boarding event staff, and delivering unparalleled service through our ever-expanding special events program.

Must be at least 18 years old. This is a fast-paced and fun job in a growing company where each day will never be like the last. We participate in a wide variety of local activities, such as school events, sports, games, tournaments, large festivals, concerts, corporate events, neighborhood get-togethers, weddings, birthdays, and other unique events.

Assist the GM in administrative tasks including but not limited to staffing, logistic, inventory, and marketing efforts

Capture & maintain data regarding daily financial reports and inventory levels

Support the GM in ensuring our ongoing compliance with regulatory requirements

Assist the GM in developing and implementing marketing strategies

Assist the GM in developing and implementing organizational strategies related to warehouse and staff management

Operating our Kona Ice Vehicle

Attending and Serving at Events

Training, Hiring, and Coaching Team

Maintain a safe, secure, and pleasant work environment and work well with other team members

Drive safely to scheduled events and greet customers courteously

Provide superior service to clients and customers with speed and accuracy

Comply with the hygiene, health, and sanitation guidelines

Perform basic cleaning of trucks/warehouse

Complete beginning- and end-of-shift prepping and stocking

Must be able to read, count, and accurately complete documentation

Communicate maintenance & inventory needs to appropriate staff

• Tips

Requirements

Highly organized and detail oriented

Possess leadership skills

Available nights and weekends

Experience preferred

Valid driver’s license with good driving record

Address

Roselle, IL,US,60172

Company Information

Kona Ice is a fun, always changing work environment. We are a mobile vendor so your office moves. You are out in the community meeting new people everyday. You get to be part of a growing franchise and learn what it is like to be an entrepreneur. We’re mobile. We’re fun. We’re stocked with the most delicious flavors you’ve ever tasted. Need a moment of pure bliss? Kona Ice has you covered. Come visit us, let our sweet tunes sweep you away to an island in the middle of the ocean. And while you’re there, kick up your feet and enjoy a nice cup of our premium shaved ice.