Operations Lead: Dispatch, Finance & HR (HVAC)

TrustalRecruiting; Orrville (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

PTO & holidays

Paid holidays

ServiceTitan experience

QuickBooks proficiency

Job summary

Aire Serv of Northeast Ohio in Orrville, OH seeks an organized Administrative Services Manager to run the central operations. You will bridge customers, technicians, and suppliers, owning dispatch, installs, payments, payroll, and HR tasks.

Bring proven office management and service dispatch experience, with hands-on skills in ServiceTitan and QuickBooks. This role offers growth in a growing HVAC business and a strong team culture.

Qualifications

• Experience in office management or service dispatch.
• Proficiency in payroll processing and AR/AP.
• Strong communication and customer service skills.

Responsibilities

• Run Central Dispatch for 4 technicians, optimize routes.
• Coordinate complete installs and post-install wrap-up tasks.
• Manage AR/AP and payments to vendors and customers.
• Handle payroll and HR administration, onboarding/offboarding.
• Oversee inventory, parts orders, and asset tracking.

Skills

Office management

Dispatch coordination

Payroll processing

AR/AP management

Customer service

Strong communication

Tools

ServiceTitan

QuickBooks

CRM software

Job description

Aire Serv of Northeast Ohio in Orrville, OH seeks an organized Administrative Services Manager to run the central operations. You will bridge customers, technicians, and suppliers, owning dispatch, installs, payments, payroll, and HR tasks.

Bring proven office management and service dispatch experience, with hands-on skills in ServiceTitan and QuickBooks. This role offers growth in a growing HVAC business and a strong team culture.