Operations Lead: Dental Office Manager, Flexible Schedule

0195 Cost Dental PLLC; Ashland (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Company culture

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Kentucky. You will oversee non-clinical operations, supervise staff, and ensure smooth daily workflow while delivering excellent patient service.

You’ll work with the clinical team to coordinate treatment options, verify insurance, and manage schedules and deposits. The role emphasizes data-driven decision making and a collaborative, supportive culture.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with data-driven approach.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, policies, regulations and standards.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments to support high quality care.
• Under the Manager’s direction, supervise and reinforce daily tasks for non-clinical staff.
• Review daily data to evaluate impact on the practice.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, balance deposits and card processing.
• Perform additional tasks as assigned by the Manager.

Skills

Communication skills

Analytical thinking

Organizational skills

Interpersonal skills

Education

High School Diploma or GED

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Kentucky. You will oversee non-clinical operations, supervise staff, and ensure smooth daily workflow while delivering excellent patient service.

You’ll work with the clinical team to coordinate treatment options, verify insurance, and manage schedules and deposits. The role emphasizes data-driven decision making and a collaborative, supportive culture.