Operations Lead, Dental Office – Front Desk & Admin

Aspen Dental; Minnesota; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Saint Paul, MN. This full-time role reports to the Manager and drives front-office operations, patient service, scheduling, and insurance coordination.

You will complete an eight-week training program and work to ensure high-quality patient experiences while leading non-clinical staff and upholding company policies and regulatory standards.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills; ability to build rapport with patients.
• Analytical thinking with attention to data and performance.
• Organized and detail oriented in a fast-paced front-office environment.

Responsibilities

• Provide superior patient service with compassion and care per patient needs, policies, regulations, and board standards.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options, verify insurance payments and collections.
• Under Manager direction, supervise daily tasks of the non-clinical team.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, balance nightly deposits and process credit cards.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Analytical thinking

Organized

Detail oriented

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Saint Paul, MN. This full-time role reports to the Manager and drives front-office operations, patient service, scheduling, and insurance coordination.

You will complete an eight-week training program and work to ensure high-quality patient experiences while leading non-clinical staff and upholding company policies and regulatory standards.