Dental Office Operations Lead

Aspen Dental; Brooklyn Center (MN); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Minnesota. This full-time role offers a structured eight-week training, frontline front-office duties, and opportunities to grow within a world-class dental service organization.

You will supervise non-clinical staff, ensure smooth scheduling, manage insurance payments, and deliver exceptional patient experiences while aligning with policies and guidelines.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized & detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Minnesota. This full-time role offers a structured eight-week training, frontline front-office duties, and opportunities to grow within a world-class dental service organization.

You will supervise non-clinical staff, ensure smooth scheduling, manage insurance payments, and deliver exceptional patient experiences while aligning with policies and guidelines.