Operations Lead: Dental Front Office & Patient Care

Aspen Dental; North Augusta (GA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to handle front office duties, work closely with the Manager, and help deliver exceptional patient experiences. You’ll undergo eight weeks of training to succeed in the role and support scheduling, insurance processing, and non‑clinical team coordination.

The role emphasizes compassionate patient service, data‑driven practice improvements, and a collaborative, growth‑oriented environment with comprehensive benefits.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinker with attention to detail.
• Organized and detail oriented.

Responsibilities

• Report to the Manager and perform daily front office tasks.
• Participate in an eight‑week training program.
• Provide superior patient service with compassion and care.
• Collaborate with the dental team to deliver care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily tasks of the non‑clinical team.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, and deposits.
• Perform additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to handle front office duties, work closely with the Manager, and help deliver exceptional patient experiences. You’ll undergo eight weeks of training to succeed in the role and support scheduling, insurance processing, and non‑clinical team coordination.

The role emphasizes compassionate patient service, data‑driven practice improvements, and a collaborative, growth‑oriented environment with comprehensive benefits.