Operations Lead

Sabre Systems; Maryland; On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Employee referral bonus eligibility

Job summary

Sabre Systems, LLC seeks an organized Operations Lead to support the NAVAIR Digital Department at Patuxent River, MD. You will implement day-to-day operations, reporting, and project management practices to keep leadership informed and aligned with priorities.

The role requires strong Power BI capabilities, PM/Portfolio management experience in IT services, and discretion. Preference for candidates local to Patuxent River, Maryland, or with Navy/NAVAIR support experience.

Qualifications

• Bachelor's degree in business administration, communications, information technology, or related field; master's preferred.
• 10+ years of experience in operations, executive support, program/project management, or IT services operations.
• Demonstrated Power BI experience, including dashboard development and operational reporting for leadership.
• Experience in project/portfolio management for an IT services group with intake, prioritization, status reporting, and delivery tracking.
• Proficiency with Microsoft 365 including Outlook, Teams, Excel, PowerPoint, and Word.
• Power Platform tools proficiency (Power Automate and workflow automation).
• Strong organizational skills with ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communications; discretion and confidentiality.

Responsibilities

• Support day-to-day operations for the Director and leadership; align priorities and communications.
• Establish priorities, deconflict requirements, and synchronize activities across staff and stakeholders.
• Serve as escalation point for complex operational issues.
• Lead PM/portfolio management for the IT services group, including intake, prioritization, milestones, risks, and delivery status.
• Develop and execute department strategic priorities with actionable milestones and operating rhythms.
• Establish governance cadences and status reviews for portfolio health and delivery risk.
• Coordinate senior-level meetings, workshops, and organizational events from planning through execution.
• Maintain visibility of commitments, action items, and deadlines.

Skills

Power BI

Project management

Portfolio management

Power Platform

Data modeling

Microsoft 365

Communication

Discretion & confidentiality

Education

Bachelor's degree in Business Administration / Communications / Information Technology

Master's degree preferred

Tools

SharePoint Online

Power Automate

Outlook

Excel

Teams

Job description

Responsibilities

Sabre Systems, LLC is seeking a highly organized and proactive Operations Lead to provide operational support to the NAVAIR Digital Department at Patuxent River Naval Air Station. This individual will work directly with Digital Department leadership to establish and sustain day-to-day operations, communications, and project/portfolio management practices that keep the Department aligned, informed, and executing against leadership priorities.

This is a mission-driven role in a fast-paced Navy environment. The successful candidate will demonstrate Microsoft Power BI capability, proven project and portfolio management experience supporting an IT services group, and the judgment to operate with discretion and confidentiality. Candidates local to Patuxent River, Maryland, and those with prior Navy or NAVAIR support experience are strongly preferred.

Key Responsibilities

Operations Leadership & Coordination

• Support the coordination and execution of day-to-day operations activities supporting the Director, Department, senior leadership, and aligned organizational priorities.
• Establish priorities, deconflict competing requirements, and synchronize activities across staff, functional areas, and external stakeholders.
• Serve as the escalation point for complex operational issues before matters are elevated to senior leadership.

Project & Portfolio Management - IT Services Group

• Lead project and portfolio management activities for the Department's IT services group, including intake, prioritization, resource visibility, milestone tracking, risk/issue management, and delivery status.
• Support the development and execution of the Department's strategic priorities, coordinating across teams so leadership direction is translated into actionable plans, milestones, operating rhythms, and measurable outcomes.
• Establish governance cadences and status reviews that keep leadership informed of portfolio health, dependencies, and delivery risk.
• Coordinate senior-level meetings, executive engagements, workshops, off-sites, and organizational events from planning through execution.
• Maintain visibility of leadership commitments, action items, suspense dates, and organizational taskers, and ensure timely follow-through.

Microsoft Power BI, Dashboards & Operational Reporting

• Design, develop, and maintain Microsoft Power BI dashboards and reports that provide leadership with timely, decision-quality visibility into operations, portfolio status, workload, and performance metrics.
• Establish and maintain operational trackers, calendars, and reporting mechanisms; partner with stakeholders to define metrics, data sources, and visualization standards.
• Apply data-engineering and analytics practices to dashboard datasets and reports, including data modeling, dataset preparation, quality checks, and version/change-control of source files and published products.
• Use Power Platform tools (Power Automate and related workflow automation) to streamline recurring operational processes and reduce manual reporting burden.

Communications, Records, Content & Resource Support

• Maintain the Department's network of internal and external partners, including communications and management of released guidance, status, and collaboration opportunities.
• Establish and maintain standards for site organization, content management, document repositories, permissions, navigation, and information architecture.
• Establish and maintain visibility of material procurement actions from requirement identification through completion in support of the Department's roadmap; ensure procurement documentation and records are organized, complete, and maintained.
• Establish and oversee organizational practices for managing digital and physical records, correspondence, briefing materials, program documentation, and institutional knowledge.

Qualifications

• Bachelor's degree in business administration, Communications, Information Technology, or a related field. Master's degree preferred.
• Ten (10) or more years of experience in operations, executive support, program/project management, or IT services operations.
• Demonstrated Microsoft Power BI experience, including dashboard development, data modeling, and operational reporting for leadership audiences.
• Experience in project and/or portfolio management supporting an IT services group, including intake, prioritization, status reporting, and delivery tracking.
• Proficiency in the Microsoft 365 suite, including Outlook, Teams, Excel, PowerPoint, and Word.
• Proficiency with Power Platform tools, including Power Automate and/or other workflow automation and data-visualization tools.
• Strong organizational skills with the ability to manage multiple priorities simultaneously in a fast-paced professional environment.
• Excellent written and verbal communication skills; demonstrated discretion and confidentiality.

Preferred Qualifications

• Local to Patuxent River, Maryland (strongly preferred).
• Active Secret security clearance, or current eligibility and willingness to obtain a Secret clearance.
• Prior Navy, NAVAIR, or broader DoD program support experience (five or more years preferred).
• Background in Data Engineering and Analytics, including data modeling, dataset preparation and pipeline/workflow design, operational metrics development, data-quality practices, and proficiency in data management and version/change-control processes.
• Experience with SharePoint Online administration and Communication Sites.
• Experience with procurement, contracting, or resource management.
• Familiarity with DoD policies, procedures, and operating environments.
• Project/portfolio management credential (e.g., PMP, CAPM, or equivalent) and/or experience supporting IT service-delivery frameworks.

Compensation Statement

At Sabre Systems, LLC, compensation is based on factors such as location, qualifications, experience, and contract-specific requirements; however, final compensation will be determined by individual qualifications and applicable contract terms. The general salary range for this position is as follows: $175,000.00 - $200,000.00

Refer & Earn: Employee Referral Bonus Eligibility

* A Level 3 Employee Referral Bonus applies to this requisition for qualifying referrals. At Sabre Systems, we value great talent and encourage our employees to refer exceptional candidates. If you have any questions about the referral policy or this position, please contact the Recruiting team.