Operations Internship - Insure Your Future

Wellmark, Inc.; Des Moines (IA); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Wellmark, Inc. offers a 2027 Summer Internship in Operations, based in Des Moines with a hybrid schedule. You will join the Insure Your Future internship program to gain hands-on experience in a health insurance operations setting.

You’ll work on analytics, reports, process improvements, and customer-service collaboration, learning from industry experts while developing customer-focused solutions. Applicants should be freshmen or sophomore students in Operations, Finance, Engineering, Business

Qualifications

• Freshman or sophomore student in relevant programs such as Operations, Finance, Engineering, Business Insurance, Health Care Management or related fields.
• Excellent research skills and profound curiosity to dig deep for insights.
• Ability to measure and evaluate data.
• Strong collaboration, presentation and organizational skills with the ability to meet deadlines.
• Excellent verbal and written communication to work with business areas.
• Ability to see tasks through to completion independently and in a team.
• Proven problem solving and analytical thinking skills.
• Demonstrated computer skills with Microsoft Office (Word, PowerPoint, Excel).
• Demonstrated project leadership skills with initiative.

Responsibilities

• Collaborate with Operations Analytics on reporting, data analysis, and dashboards.
• Conduct side by sides with Operations teams to streamline processes.
• Work with Customer Service to analyze calls, provide feedback, and identify improvements.
• Collaborate with Operations teams on day-to-day activities.
• Engage in strategic planning and execution, and build compelling business cases.

Skills

Research skills

Analytical thinking

Collaboration

Presentation skills

Time management

Project leadership

Education

Freshman or Sophomore student

Tools

Microsoft Office

Job description

Operations Internship - Insure Your Future

• Intern
• Department: Internships
• Pay Grade: 1

Why choose an internship with Wellmark?We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our2027 Summer Internship Program. You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.

If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!

What’s Operations at Wellmark?Our Operations division has over six hundred employees who manage important work such as enrolling our members, loading benefits, credentialing our providers, sending documents, paying claims, answering calls, training our employees, Operations Compliance, Operations Analytics, and Quality Assurance. We are one team united to provide the best service for our members and providers.

What projects might I support?Although subject to change, examples of initiatives are included below:

• Collaborate with Operations Analytics on reporting and data analysis, and building dashboards
• Conduct side by sides with Operations teams to identify opportunities to streamline and optimize processes
• Work with Customer Service to analyze calls, give feedback, and find customer improvement opportunities
• Collaborate with Operations teams on day-to-day activities
• Engage in strategic planning and execution
• Partner on projects that strengthen and optimize Operations functions
• Assist with product rollout implementation
• Collaborate with teams to develop clear objectives (OKRs) and build compelling business cases for initiatives
• Use AI to evaluate processes and create business solutions
• Enhance business acumen in health care and work directly with members and providers

This internship will start in May of 2027, working a hybrid schedule from our headquarters in Des Moines.

• Must be a freshmen orsophomorestudent studying Operations, Finance, Engineering, Business Insurance, Health Care Management, Risk Management & Insurance, Business Management, Business Analytics, or related programs.
• Excellent research skills and profound curiosity to dig deep to find insights.
• Ability to measure and evaluate data.
• Strong collaboration, presentation and organizational skills with the ability to meet strict deadlines.
• Excellent verbal and written communication skills to effectively work with the business areas.
• Ability to see a task through to completion independently and as a team member.
• Proven problem solving and analytical thinking skills.
• Demonstrated computer skills with Microsoft Office products (Word, PowerPoint, and Excel)
• Demonstrated project leadership skills with the ability to take initiative

Preferred:

• Prior experience in a business setting

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [emailprotected]

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.