Operations Intern: Paid, Hands-On Insurance Ops

Westfield; Berkeley Heights (NJ); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Classroom and On The Job Training

Weekly Lunch and Learn Series with Sr.

Formal Mentor Program

Teambuilding and Social Activities

Industry based Group Project

Job summary

Westfield invites applications for its Specialty Intern Program in Berkeley Heights, NJ. This paid, ten-week internship provides hands-on exposure to day-to-day insurance operations while working with senior leaders and across underwriting, claims, and compliance teams.

You will participate in classroom and on-the-job training, a mentor program, and a variety of projects designed to build technical skills and industry knowledge.

Qualifications

• Currently matriculated student enrolled at a 4 year college or university pursuing either a Bachelors or Masters degree (required)
• Strong GPA preferred (Minimum GPA of 3.2 required)
• Strong interpersonal skills, including strong oral and written communication skills
• Leadership experience through work or involvement in community service, athletics, clubs, or other activities preferred
• Technically adept/digitally savvy
• Ability to be onsite in office 4 days a week

Responsibilities

• Assist with day-to-day operational tasks, such as document processing, policy issuance, and record maintenance.
• Help review and verify insurance applications and forms for completeness and accuracy.
• Support processing of endorsements, renewals, and cancellations.
• Help identify data inconsistencies and perform quality assurance checks.
• Generate reports and summaries to support underwriting, claims, or compliance teams.
• Collaborate with departments such as underwriting, claims, customer service, and compliance to resolve operational issues.
• Assist in responding to internal inquiries related to policy status, documentation, or process flows.
• Document and update standard operating procedures (SOPs) or process maps.
• Attend training sessions to learn about insurance products, policy administration systems, and regulatory requirements.
• Gain exposure to business operations and how they support the overall insurance value chain (underwriting, claims, billing, customer service).
• Shadow professionals across different departments to understand cross-functional operations.
• Help ensure policies and procedures follow company guidelines and regulatory standards.
• Assist with preparation for internal or external audits by organizing and retrieving required documentation.

Skills

Academic enrollment

Strong GPA

Interpersonal skills

Leadership experience

Technically adept

Onsite 4 days/week

Education

Bachelor's or Master's degree (pursuing)

Job description

Westfield invites applications for its Specialty Intern Program in Berkeley Heights, NJ. This paid, ten-week internship provides hands-on exposure to day-to-day insurance operations while working with senior leaders and across underwriting, claims, and compliance teams.

You will participate in classroom and on-the-job training, a mentor program, and a variety of projects designed to build technical skills and industry knowledge.