2027 Summer Intern Program- Operations Intern, Berkeley Height, NJ

Westfield; Berkeley Heights (NJ); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Classroom and On The Job Training

Weekly Lunch and Learn Series with Sr.

Formal Mentor Program

Teambuilding and Social Activities

Industry based Group Project

Job summary

Westfield invites applications for its Specialty Intern Program in Berkeley Heights, NJ. This paid, ten-week internship provides hands-on exposure to day-to-day insurance operations while working with senior leaders and across underwriting, claims, and compliance teams.

You will participate in classroom and on-the-job training, a mentor program, and a variety of projects designed to build technical skills and industry knowledge.

Qualifications

• Currently matriculated student enrolled at a 4 year college or university pursuing either a Bachelors or Masters degree (required)
• Strong GPA preferred (Minimum GPA of 3.2 required)
• Strong interpersonal skills, including strong oral and written communication skills
• Leadership experience through work or involvement in community service, athletics, clubs, or other activities preferred
• Technically adept/digitally savvy
• Ability to be onsite in office 4 days a week

Responsibilities

• Assist with day-to-day operational tasks, such as document processing, policy issuance, and record maintenance.
• Help review and verify insurance applications and forms for completeness and accuracy.
• Support processing of endorsements, renewals, and cancellations.
• Help identify data inconsistencies and perform quality assurance checks.
• Generate reports and summaries to support underwriting, claims, or compliance teams.
• Collaborate with departments such as underwriting, claims, customer service, and compliance to resolve operational issues.
• Assist in responding to internal inquiries related to policy status, documentation, or process flows.
• Document and update standard operating procedures (SOPs) or process maps.
• Attend training sessions to learn about insurance products, policy administration systems, and regulatory requirements.
• Gain exposure to business operations and how they support the overall insurance value chain (underwriting, claims, billing, customer service).
• Shadow professionals across different departments to understand cross-functional operations.
• Help ensure policies and procedures follow company guidelines and regulatory standards.
• Assist with preparation for internal or external audits by organizing and retrieving required documentation.

Skills

Academic enrollment

Strong GPA

Interpersonal skills

Leadership experience

Technically adept

Onsite 4 days/week

Education

Bachelor's or Master's degree (pursuing)

Job description

The Westfield Specialty Intern Program is a paid, ten-week program that offers students the opportunity to obtain firsthand insight into the insurance business. Every day you'll learn and develop your skills but you'll also have a clear and supportive path ahead of you. You'll gain the confidence to take on real projects, build your network and learn from senior leaders across our business. The 2027 Summer Intern Program will run from June 7th to August 13th.

We are seeking Intern candidates to work with our Operations team in our Berkeley Heights, NJ office.

Program Elements Include:

• Classroom and On The Job Training
• Weekly Lunch and Learn Series with Senior Leaders
• Formal Mentor Program
• Presentations from Major Brokerage Partners
• Teambuilding and Social Activities; including Community Service Event
• Industry based Group Project

Participants in the Westfield Specialty Summer Intern Program are immersed in the day-to-day operations of a fast-moving, growing insurance company. You will gain valuable, hands-on experience and insurance industry knowledge during the 10-week program. As a summer intern you will work side-by-side with industry leaders on dynamic projects that provide ample opportunity for challenges, learning and achievement. At Westfield Specialty, we are proud to emphasize the education and development for the future leaders of the insurance industry.

2027 Summer Intern Program Openings:

• Alpharetta, GA: Underwriting
• Berkeley Heights, NJ: Claims, IT, Operations
• Chicago, IL: IT, Underwriting
• New York, NY: Actuary, Marketing, Underwriting

For those who excel in the program, we would welcome the opportunity to discuss full-time employment opportunities at Westfield Specialty after graduation as part of our Trainee Program.

As part of our internship program you will receive:

• Targeted business training designed to help you refine your professional skills and acumen critical to the success of Westfield professionals;
• Technical training to deepen your skill level within your chosen discipline; and an understanding of the broader insurance industry;
• Access to additional training to compliment your professional development.
• Opportunity to expand your professional network with talented insurance professionals

Responsibilities

An Operations Intern at Westfield Specialty works on a variety of projects to gain hand-on experience in the insurance industry and develop technical skills. Including:

• Assist with day-to-day operational tasks, such as document processing, policy issuance, and record maintenance.
• Help review and verify insurance applications and forms for completeness and accuracy.
• Support processing of endorsements, renewals, and cancellations.
• Help identify data inconsistencies and perform quality assurance checks.
• Generate reports and summaries to support underwriting, claims, or compliance teams.
• Collaborate with departments such as underwriting, claims, customer service, and compliance to resolve operational issues.
• Assist in responding to internal inquiries related to policy status, documentation, or process flows.
• Document and update standard operating procedures (SOPs) or process maps.
• Attend training sessions to learn about insurance products, policy administration systems, and regulatory requirements.
• Gain exposure to business operations and how they support the overall insurance value chain (underwriting, claims, billing, customer service).
• Shadow professionals across different departments to understand cross-functional operations.
• Help ensure policies and procedures follow company guidelines and regulatory standards.
• Assist with preparation for internal or external audits by organizing and retrieving required documentation.

Desired Qualifications

• Currently matriculated student enrolled at a 4 year college or university pursuing either a Bachelors or Masters degree (required)
• Strong GPA preferred (Minimum GPA of 3.2 required)
• Strong interpersonal skills, including strong oral and written communication skills
• Leadership experience through work or involvement in community service, athletics, clubs, or other activities preferred
• Technically adept/digitally savvy
• Ability to be onsite in office 4 days a week

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

This is a paid internship. Intern will be paid on an hourly basis at the rate of $25/hour.

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